Customer Service Assistant

C andace McNabb

abi5td@r.postjobfree.com

708-***-****

WORK EXPER I E NCE

Steak and Shake

Waitress/ Hostess Tampa, FL

May 2009-October 2009

• friendly, helpful and polite

• able to remain calm under pressure

• quick and efficient

• reliable and punctual

• tactful and diplomatic

• Able to work effectively in a team.

Shapes F i tness

Personal Trainer Intern Tampa, FL

May 2009-August 2009

• Coordinate and prescribe exercises to clients

• Provide detailed information to clients through sales

• Assist clients and customers with equipment and any other needs.

Eastern I l linois University, Student Life Office Charleston, I L

Assistant Secretary May 2006 – December 2008

• Assisted in the coordination of campus recreation and social events

• Served as main contact for Parents Club; created and implemented new ideas for Parents’

S urvival Manual for the parents of incoming freshmen

• Trained new student workers

• Provided information to parents and current and prospective students about campus

organizations and activities, particularly during special events

• Worked collaboratively as well as independently to accomplish common goals.

B ase Before and After School P rogram Matteson, I L

Assistant Teacher October 2005 – August 2006

• Tutored students on variety of subjects

• Assisted the needs of students, teachers and parents

• Filed and graded papers and served as chaperone on field t rips

Cherie’s Daycare Crete, I L

Assistant Teacher February 2005 – July 2005

• Assisted head teacher with supervising 2 year old children

• Provided basic daily care including, cleaning, preparing meals and changing diapers

• Prepared paperwork related to behavioral issues for parents

U PS Chicago Heights, I L

Clerical Worker October 2004 – January 2005

• Performed variety of clerical duties to include data entry and answering telephones

• Strengthened communication and interpersonal skills through co-worker and customer

i nteractions

• Received excellent employee evaluations from supervisors

Old Navy Schererville, I N

Merchandiser November 2004 – January 2005

• Stocked and restocked merchandise on store shelves and sales f loor

• Provided fast and efficient customer service

• Processed customer t ransactions and handled cash and credit t ransactions

E D UCAT IO N

Eastern I l linois University Charleston, I L

Bachelor of Science May 2009

SK I L LS

• Computer skills: Microsoft Word, Excel, PowerPoint, Works

• Excellent communication and interpersonal skills

• Highly organized and detail oriented

• Able to handle multiple tasks simultaneously while meeting deadlines

Contact this candidate