Richard M. Theisen
**********@***.*** 614-***-****
**** ***** **** **. ********, Ohio 43026
Career Objective
To utilize career management and sales successes, to maximize
organizational financial plan, insuring profitable growth, new sales growth
with account penetration and new customers, based on top level customer
service.
EMPLOYMENT HISTORY
Target Corporation
Sales Floor, Utility
Swisher Hygiene Services
Branch Manager
. Upgraded EBITA profitability in two years from - 125,000 in 2007 to
+$81,000 in 2009
. New sales related upgrades and selling system (Help oriented)
. Established New Warehouse Organization System
. Re engineered Route System, Inventory Control, Route Card System
. Established weekly upsell goals resulting in 41 new accounts
. Improved Accounts Receivables in two years from 45% to 5%
. Reduced Cancellations 30% Was under company goal 2009 15%
. Established Monthly Top 25 Account Customer Visit Program
. Instituted Quality Assurance Program with all customers increasing
sales
AVI Foodsystems, Warren, Ohio
Ohio State University Office Coffee Program Administrator
Route Supervisor Hilliard, Ohio Branch
. Implemented and organized Office Coffee program and execution
guidelines for entire OSU campus.
. Sales results over 26 weeks produced a doubling of yearly office
coffee volume
. Assist in implementation of OSU Campus Wellness Program
. Established guidelines for Branch Operations OSU Route Structure
Independent Consultant/ Contractor
. Independent Route Operations
. Training and Development Seminars
Cadillac Coffee, Madison Heights, Michigan
District Sales Manager
. Reestablished solid route structure utilizing basic route tools of
routing, route cards, delivery structure
. Sales growth in first year of +8% First Quarter of Fiscal 2006
o Profitable for first time in over 7 years
. Established positive customer relations at individual account and key
account levels resulting in additional item and sales penetration
. Made necessary upgrades in route territory managers, and brought in
focused new associates. Responsible for multiple coverages on routes
managing multiple duties.
. Established two new upgraded warehouse facilities
Shearers Foods, Brewster, OH
Area Manager
. Successfully implemented opening of new Columbus, OH Branch with
initial hiring of new route company associates, warehouse personnel,
and merchandisers.
. Started sales growth into new channels with new service to key
customers of Kroger and WalMart. Sales growth of +7% within 6 months
. Established structured route organization including operational
delivery systems and expectations
. Focused on establishing positive relations with retails accounts by
regular one on one contact
Pepperidge Farm, Downers Grove, ILL
District Sales Manager
. Managed 24 Independent Sales Development Associates with average
growth of 8% and over 10% last 3 years
. Overhauled West Virginia and Northwest Ohio markets bringing in new
Sales Development Associates to develop markets
. Established regular delivery schedules, route organization which
resulted in consistent sales increases
. Recruited a National and Regional New Sales Development Associate of
the Year
Western Publishing
Merchandising Area Supervisor
Quaker Oats, Gaines Foods, General Foods
Sales Representative, Account Manager
Education
. Eastern Michigan University, Ypsilanti, Michigan, Bachelor of Business
Administration
Activities
. Served on Trinity Elementary School Board
. Former President St. Margaret of Cortona Parish Council
. Former Vice President, Eastern Michigan University Track Alumni Club
. American Diabetes Association Volunteer