Customer Service Manager
Resume:
James A Hubbard
Dickson, TN. ***55
Email:
****************@*****.***
Objective: Obtain professional position in a Medical setting
where I can begin my career in the medical
industry and utilize my education to acquire practical
experience.
Education: Remington College, Nashville, TN.
Medical Assisting Diploma GPA
4.0/Perfect Attendance
Certifications: CPR - American Red Cross
HIPAA
OSHA
Skills: Vital signs
Patient Education
EKG's
Patient Assessment
Phlebotomy
Assist with minor
surgery
Injections
Scheduling appointments
Chart documentation
Collection and
processing laboratory specimens
Externship: Dr. William Reid, Franklin, TN. Oncology
Hematology Internal Medicine
Work Experience:
2/13/07 - 11/04/09 Flying J, Country Market, Fairview,
Tennessee
Restaurant Assistant
Manager
Maintain a high level of
customer service.
Help lower food cost from 6% to 3%
and maintain at 3% or less.
Helped maintain a 90% or better on
Mystery Shops
Filled in for GM and trained new
employees.
3/24/05 - 2/09/07 Carmax, Nashville, Tennessee
Lead Business Office Associate
Maintain a high level of customer service.
In Nov. 2005 placed in
the Management Training Program
June 06, Promoted to
Lead Business Office Associate
Manage other Associates
and delegate tasks to ensure the office ran smoothly
during shift.
Made sure all reports
were updated daily and were prepared for weekly asset
review.
10/07/02 - 5/15/05 Baptist Hospital Credit Union, Nashville,
Tennessee
Asst. Mgr./Operations Mgr.
Responsible for daily operations
of branch.
Maintain high level of
customer service
Supervised Tellers and New
Account Rep.
Marketed the Credit Union by cold
calling prospective businesses
Held presentation at Baptist
Hospital Orientation monthly.
Contact this candidate