Administrative Assistant Customer Service
Resume:
Lori Midkiff
Brownsboro, AL *5741
SUMMARY:
I am a hardworking and dedicated employee with ambitions to find a
dependable and friendly working environment. I have 10 years of
administrative and customer service experience as well as 3 years of
hospital credentialing experience. I am eager to find a long term
opportunity to challenge myself as well as expand my area of experience. I
am a fast learner and very good with people. I have a working knowledge of
HIPPA guidelines and have always prided myself on being a proficient,
loyal, and dependable employee.
EXPERIENCE:
September 2007 to Present
I stopped working to stay at home with my newborn daughter. In the summer
of 2008 I worked part time in the medical field but only on a temporary
basis. My daughter is starting preschool now so I am ready to get back
into the work force and put my skills to use again.
June 2004 to September 2007
Daniel & Yeager
Credentials Coordinator
. Responsible for obtaining, verifying, and analyzing information in
order to assess the qualifications of a healthcare practitioner to
provide patient care services in or for a healthcare entity.
. Ensuring that the hospital or healthcare facility receives all of the
information needed to evaluate applications for medical staff
appointment including but not limited to:
* distributing and receiving applications
* ensuring completeness of applications within the specified time
period
* obtaining all relevant documents
* helping conduct primary source verification that meets industry
and regulatory standards
* helping with the coordination of peer reviews
. Liaison between In-House Sales Staff, Hospitals and Physicians
. Provide support for the front desk.
November 1999 to May 2004
COLSA Corporation
Graphics Technician/Administrative Assistant
. Create and Modify web graphics for designated sites, online
presentations, and Conferences.
. Scan hard copy documents and prepare for online retrieval.
. Convert soft copy documents to or from web format.
. Handle all administrative and coordinative duties for govt. contacts.
. Preparing quotes and cost analysis for proposals.
. Secret Clearance
. Quality maintenance for the department involves creating and
maintaining procedures and databases for inventory and purchase orders
under the contracts.
July 1999 to November 1999
Information Technologies help desk/Administrative Assistant
. Answer and dispatch all technical support calls.
. General administrative duties
. Coordinate all monthly expense reports and monthly accounting
spreadsheets.
June 1998 to July 1999
Century Buick Company Inc., Huntsville, AL
Accounts Payable Clerk
. Input all factory invoices for new and used cars and parts.
. Call on outstanding invoices and send monthly statements.
. Enter all invoices from outside services and companies as well as
reconciling statements.
. Issued purchase orders for parts and services.
. Also maintained the Service Cashier position which involved balancing
and closing of cash drawer, receipt of all money, metering of all
outgoing mail.
February 1997 to May 1998
Receptionist
. Answer telephones and handle messages for dealership.
. Greet customers and monitor showroom and lot for customers.
. Update company phone directory.
. Frequently did bookkeeping, filing for business office.
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