KEVIN BLOUNT
**** ******* ***** ****. ************, FL 32244
Phone: 904-***-**** (home); 904-***-**** (cell)
Email: abi5oh@r.postjobfree.com
QUALIFICATIONS Reliable and trustworthy mechanic able to perform multiple
tasks simultaneously; Team player that works well in a group or as an
individual contributor; Mechanically inclined and possess stamina for
lifting, turning, and hauling; Well able to interpret manuals, blueprints
and layouts; Electronic literacy and well versed in business software; Hold
Florida Class "A" Commercial Drivers License.
PROFESSIONAL EXPERIENCE
FLAGLER CONSTRUCTION, Jacksonville, Florida
Heavy Equipment Mechanic, April 2006 - March 2009
1. Diagnosed equipment malfunctions and oversaw repairs including paint,
body work, and welding. Received Volvo Master Guild Certification.
2. Managed customer relations and improved customer satisfaction by
successfully resolving customer concerns and inquiries.
3. Generated revenue by planning and organizing quarterly promotional
programs for sales, parts and service.
4. Managed transportation logistics for heavy equipment, parts, and
supplies on a 30 foot straight truck and a 5th wheel flatbed
throughout Florida and Georgia.
5.
SUNCOAST RV, Jacksonville, Florida
Recreational Vehicle Technician, October 2005 - April 2006
6. Maintained, repaired and modified RV trailers including carpentry,
roofing, siding repair and replacement, as well as weld repairs to
structural components.
7. Managed customer relationships and moved recreational vehicles of all
sizes throughout the city of Jacksonville.
8.
JEA, Jacksonville, Florida
Project Outreach Coordinator, April 2003 - June 2005
9. Managed customer perception and expectations by cultivating
relationships with the community.
10. Worked proactively to create and produce effective communication
materials to keep residents and business owners updated and informed
of major construction projects taking place in their communities.
11. Assisted in facilitation of large public forums and town hall
meetings involving several hundred customers in each project area.
12. Created maps for use by City Council and JEA for town meetings and
project updates using GIS software.
13. Successfully resolved conflicts between residents and contractors
which ultimately increased customer satisfaction.
14. Tracked complaints per contractor and project using Target Smart and
Six Sigma systems to identify root causes and create action plans
designed to decrease the number of complaints.
15. Received Yellow Belt Certification from Six Sigma.
16. Provided technical consultation to project managers for major
construction projects, including septic tank phase out, new electric
substations, generating stations and other infrastructure projects.
FLORIDA PEST CONTROL, Jacksonville, Florida
Pest Control Representative, March 2002 - April 2003
17. Managed customer relationships and generated $25K in revenue per
month.
18. Coordinated schedules, sales, stocking and maintenance for
residential and business pest control business.
JEA, Jacksonville, Florida
GIS Analyst/Project Outreach Specialist, November1999 - January 2002
19. Managed customer perception and expectations by cultivating
relationships with the community.
20. Gathered data from federal, state and local governments to coordinate
utility and road projects reducing costs and impact to residents
using ESRI software packages.
21. Established program to track and assign costs to multi-million dollar
projects using Microsoft Access, increasing budget efficiency and
management ultimately resulting in savings of over $20 million.
BLUE CROSS BLUE SHIELD OF FLORIDA, Jacksonville, Florida
Maintenance Technician, May 1989 - October 1999
22. Coordinated maintenance and troubleshooting of a large office complex
including industrial air handlers, cooling towers, minor plumbing and
electrical work.
23. Maintained the facilities and grounds providing maintenance and repair
of two fountains and pools. Received "Asbestos Worker" certification
for six years.
24. Designed and built cubicles performing ergonomic adjustments.
25. Procured and coordinated tools and equipment; including audio-visual
and other technology related devices.
EDUCATION
TULSA WELDING SCHOOL, BRANCH CAMPUS, Jacksonville, Florida
Seven month, 750-hour, welder-training program; Received recognition
as the top graduate in the class and outstanding attendance.
NATIONAL TRAINING, INC. Green Cove Springs, Florida:
Trained in industrial heavy equipment operation, blue print reading,
surveying, tractor-trailer operations; Received class "A" CDL with
several endorsements.
FLORIDA COMMUNITY COLLEGE, Jacksonville, Florida
Currently attending with a GPA of 3.5
PROFESSIONAL DEVELOPMENT
Six Sigma Yellow Belt Certification, Microsoft Office 2003, Minitab,
Visio, Microsoft Publisher, ArcView, ArcGIS, GeoMedia, GeoMedia Pro, CAD,
COBOL programming, PASCAL programming and design
ADDITIONAL QUALIFICATIONS
Served in various employer committees and organizations, including Employee
Recognition, Work Improvement Team and the Employee Safety Committee.
Spearheaded environmental programs which are still in operation within
various city agencies, including Blue Cross and Blue Shield of Florida's
award winning recycling program.