Tenisha M. McDowell

*** *. ******* **.

Philadelphia, Pa. 19119

Home 215-***-****

Cell 215-***-****

abi5of@r.postjobfree.com

OBJECTIVE

Obtain a position, from which I can utilize and gain practical and professional experience, and diversify my

knowledge and skills in my career paths.

EDUCATION B.A. Philosophy May 2007

Morgan State University Baltimore, Maryland

EMPLOYMENT EXPERIENCE

Enterprise Rent-A-Car – Baltimore, MD

Management Trainee

• Demonstrate highest level of customer service to external customers as well as corporate and field office

employees

• Create and maintain corporate accounts

• Attend and preside over monthly branch performance meetings

• Exercise professional judgment and provide solutions to resolve moderately complex problems

• Maintain organized soft and hard files and documents

• Work closely with area managers, branch managers, and peers to achieve daily and weekly goals

• Build relationships and communicate with clients and other employees to gain knowledge of accounts

and company procedures

• Assist the Loss Control Department in researching payment discrepancies, corresponding with

customers about payments, and in monitoring invoice aging

• Proactively audit historical data, invoices, reports, and data for accuracy

• Make routine welcome and maintenance calls to clients

2007-2008 Making the Right Moves Music Conference-

Director of Operations

• Wrote Corresponding letters to vendors/participants for sponsorship

• Interacted with vendors to produce goods for the conference

• Managed budget and sponsor donations

• Coordinated itinerary for artist arriving to venue and performances

2003-2007 Def Jam Recordings – Baltimore, MD/New York, NY

College Promotions/ Marketing Intern

• Distributed marketing and promotional materials to promote featured artist

• Coordinated Listening Parties, interviews, Meet and Greet of Artist and Concert Promotion

• Create corresponding Monthly reports for a recap of events to the director

2006-2007 YMCA of Central Maryland-Towson, MD

Member Services Supervisor

• Membership and Program Registration

• Organized weekly staff schedule

• Developed Monthly Staff meetings and training

SKILLS Microsoft Word, Excel, Access, PowerPoint, Outlook, and Adobe Strong attention to detail, and ability

to multi task.

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