Manager Customer Service

**** *** *** **, *******, AL *****

Cell: 256-***-****

Email: *******.***********@*****.***

JENNIFER BENTLEY

OBJECTIVE

I am a dependable and hard working team player looking for an

opportunity to find a career and apply my education and experience in

an environment that will enable me to find the perfect fit for both

myself and my employer. What I may lack in experience, I make up for

in determination. I would like to find a place where I can learn and

grow over a long time period.

SUMMARY OF QUALIFICATIONS

. Over 7 years experience in office management positions, handling all

financial aspects needed to run a business

. Handled all aspects of customer service and troubleshooting regarding

payroll difficulties

. Competent with accounts payable and accounts receivable as well as

payroll functions

. Proficient with most programs in Microsoft Office Suite and familiar

with CostPoint/Deltek and ADP accounting software

. Government contract experience regarding project management and proper

billing allocations in AP and PO vouchers

EDUCATION

Jan 2007- Dec 2009 Athens State University

Athens, AL

BS in Accounting

. BS in Accounting

. Graduated with a 3.5 GPA

Aug 2002-May 2006 University of Alabama in

Huntsville Huntsville, AL

BA in Psychology

BA in Political Science

. Graduated Cum Laude with a GPA of 3.5

. Member of the Political Science Club and Psi Chi Honor Society for

Psychology

. Worked on a published research project involving psychometric

properties

WORK EXPERIENCE

12/09-present Agility

Logistics, DGS Huntsville,

AL

Accounting Analyst/ Accounts Payable Clerk

. Input and process travel expenses into Deltek system

. Process weekly and semi-monthly payroll in ADP

. Reconcile and accrue vacation and leave balances in CostPoint Software

. Oversee timesheet keeping and labor posting in Deltek T&E

. Help with all other aspects of accounting functions in Deltek and

Costpoint programs

. Help to correct mapping errors between Deltek and Costpoint software

. Reconcile general ledger balances according to labor and advances

. Post AP and PO Vouchers in Costpoint and review project and accounts

before posting

. Review contact projects for correct billing before input and

processing

. Handle all accounts payable and monthly bills including journal

entries and reconciliations

05/08- 3/09 D&Y Staffing, Inc.

Huntsville, AL

Payroll Manager/Timesheet Coordinator

. Input payroll for doctors according to weekly projections and

reconcile at month end

. Reimburse expenses accrued on company credit card according to

assignment and facility on a monthly/or weekly basis

. Confirm contracts mirror blanket agreements between clients and

providers

. Coordinate accounts payable and adjust journal entries as needed with

the help of the accounting manager

02/08-05/08 Defense Acquisition Incorporated

Huntsville, AL

Receptionist/Administrative Assistant

. Handled weekly supply orders and scheduled meetings for the company

. Used multi-line phone system and collected materials for mass mailers

. Maintained employee contacts, and up-to-date experience requirements

on each employee

. Provided assistance with organizing ideas for the company website

06/07-12/07 Career Training

Institute Madison, AL

Office Manager/ Student Services Coordinator/Recruiter

. Responsible for handling all aspects of Sallie Mae loan paperwork for

students on a weekly basis

. Responsible for employee payroll and tax paperwork

. Helped implement organization techniques to help an office run

smoothly

. Maintained Excel spreadsheets regarding weekly projections

. Handled student affairs as needed, including hotel arrangements and

billing

. Set up interviews for future graduates according to school sales pitch

. Cater to individual students and their needs in their job hunt and

meet weekly quotas as per interviews scheduled

. Cold call HVAC companies to set up student interviews and sell these

companies on our school training program

. Prepared all graduation tools and packets for students

10/01-12/02 Kokomo's Restaurant

Decatur, AL

General Manager

. Responsible for all monetary operations on a daily basis

. Received, filed, collected and paid all incoming and outgoing invoices

. Responsible for hiring and training new employees on standard

operating procedures

. Reconciled monthly paperwork to reflect profits and losses

. Handled employee payroll

02/98-08/01 U No, 4 Kidz, Inc.

Decatur, AL

Office Manager

. Maintained the company budget and all client account information using

Microsoft Excel

. Responsible for employee payroll and government tax payments

. Counted, ordered, and filed all incoming inventory and supplies

. Invoiced and handled all AP and AR transactions

. Made daily deposits and balanced the general ledger

REFERENCES AVAILABLE ON REQUEST

Contact this candidate