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Sales Manager

Location:
Durham, NC, 27713
Posted:
October 18, 2010

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Resume:

NANCY A. PIERCE, CMP

**** ***** ***** *****, ******, NC 27713

T: 919-***-**** F: 919-***-****

email: abi5f5@r.postjobfree.com

SEASONED DIVERSIFIED CORPORATE PROFESSIONAL

Qualified creative professional Certified Meeting Planner with 25+ years in

various corporate environments. Proven superior organizational and

articulate communication skills. Passionate about company relationships

and tenacious in exceeding goals.

Leverage my unmatched skill-set and creative talents to facilitate your

organizations long-term goals, while being budget conscious and corporately

discreet. Incorporate value-added options into meeting design. History of

quantifiable success in corporate meetings, educational conferences, and

social events. Energetic, motivated, C-Suite confident and exhibiting

corporate socially responsible objectives.

AREAS OF EXPERTISE

Budget Management Strategic Design Consultation Logistical

Planning & Execution

Strategic Negotiation Team Leadership & Mentoring Relationship

Building

On-Site Manager & Facilitation Site Selection Expertise Food &

Beverage Expertise

Forecast Tracking Analysis Media Relations/PR Strategy Community

Outreach

PROFESSIONAL EXPERIENCE

PIERCE Corporate Event & Meeting Design, Durham, NC 2005 -

Present

Owner

Preferred contracted Off-Site Planner for area Pharmaceutical Company,

international destination. Create client engagement activities,

registration process, risk management focus. Created and managed up to 1000

statewide monthly Medicare Advantage programs for NC Healthcare Company.

Provide superior quality planning while cognizant of current industry Best

Practices.

Overview: Decreased client spend by approximately 25% throughout

contracted timeframe.

o Continuously search for cost-saving initiatives, creative event

designs and use of local vendors as efficient method for budget

control.

o Selected as LEAD consultant for international pharma incentive

meetings, corporate executive meetings and receptions, requiring both

on & off-site management.

o Devise marketing and client retention programs for several accounts

as well as conduct judicial budget negotiations. Captured 85%

retention average.

o Client base includes Financial, Insurance, Corporate and

Pharmaceutical, as well as private executive social events. Strong

experienced international traveler/planner, including Great Britain,

Europe, the Caribbean and Mexico.

Blue Cross and Blue Shield of NC, Durham, NC 2008 - April 2010

Team Manager, Strategic Corporate Meetings

Engaged and led team of certified corporate meeting planners for statewide

meetings/events, exceeded 1100 total meetings in 2009, ranging in size from

10-1000 participants. Established and utilized extensive local and national

vendor relationships providing vast options to client base. Designed

creative cost saving programs while in this economic crisis.

OVERVIEW: Effectively managed budgets from $1k to $200k while saving

Business Stakeholder average 27% reduction of total spend. Drove ROI

increase of 22% from previous year. Significantly reduced historical

extraneous spend to client.

o Successfully coordinated Board of Trustees bi-monthly meetings and

annual seminar. Reduced cost expenditure (at year end) by 21%,

produced budget saving options.

o Designed effective internal training program for Administrative

Assistants/Project Coordinators, utilizing diversified expertise of

planning team; designed presentation, recruited guest speakers,

incorporated "Green Meeting" trends/techniques, cost saving

techniques, creative teambuilding conception, healthy lifestyle and

innovative food & beverage design.

o Drove initiative for site selections, contract/pricing negotiations,

event design & execution while aligning with stakeholder's goals and

objectives, with strict adherence to budget parameters.

o Leveraged strong community supplier network, utilizing member

affiliated business owners, while managing all contracts to produce

significant spend savings.

Starwood Corporation - Sheraton Chapel Hill Hotel, Chapel Hill, NC

2004 - 2005

Catering Sales Manager - Corporate Market Segment

Recruited by GM to redesign and implement community outreach efforts while

promoting new food/beverage culinary team.

Overview: Redesigned catering sales strategy, producing approximate 45%

increase in short-term revenue.

o Boosted sales quota every quarter with an average achievement of 165%

of goal in 2005.

o Effectively managed budgets, revenues and fiscal responsibilities for

the Catering Department. Coordinated responsibilities within banquet

staff of 6 FTE.

o Drove complex regional trade shows and recruiting events for local

universities and corporations. Executive hotel liaison for area

corporate planners, designed appreciation luncheons, FAM experiences

incorporating creative sales solicitation techniques.

Interstate Hotels and Resorts Corporation - Hilton Durham Hotel, Durham,

NC 2001 - 2004

Director of Catering and Sales

Created new program and coached talent development within sales team.

Represented property with over 13,000 sq. ft. conference space, 195 guest

rooms.

Overview: Exceeded record-setting sales goals within first 6 months of

tenure, captured steady incline in profitability. Achieved 140% overall

increase.

o Led initiative for budget forecasts, profitability reporting and

accountability, all aspects of catering/sales personnel -

interviewed, hired, and trained all departmental staff.

o Conducted periodic performance evaluations, salary recommendations

and merit increases. Highly regarded with local and national

companies, such as BCBSNC, Duke University, UNC, Suntrust Bank,

Verizon, and Harley Davidson as experienced, multi-cultural,

talented, and ethical. Created and supervised diverse community

events including golf tournaments, charity fundraisers, celebrity

comedy shows, and concerts.

Suntrust Bank - formerly Central Carolina Bank and Trust Co., Chapel Hill,

NC 1993 - 2001

Executive Administrative Marketing Specialist

Durham/Orange County Area Newcomer Representative

Primary strength involved extensive interaction with Board of Directors -

on-site management of quarterly meetings/dinners at various upscale area

properties.

o Ensure effective day-to-day activities of Executive Leadership Team;

confidential correspondence, HR documentation, interface with client,

maintain daily operation of office suite (13,000 sq. ft) with

property management group (F. Kenan property).

o Led direct relationships with area law firms/RE Developers as SME and

NC Notary for document execution.

o Executive planner for all area bank events - including Triangle

Teacher Appreciation Awards, high-level product introduction events,

customer appreciation events, internal acknowledgement conferences.

Community outreach liaison with Chamber & CVB.

EDUCATION

Carthage College, Kenosha, WI

Business Administration

PROFESSIONAL CERTIFICATIONS

Certified Meeting Professional CMP (Convention Industry Council) 2009

Corporate Strategic Meetings Track Certification 2009

Strategic Meetings Management 2008-2009

Hospitality Sales and Marketing Certification 2003

North Carolina Notary Public 1993 -

Present

PROFESSIONAL ACHIEVEMENTS AND AFFILIATIONS

Active Member of Meeting Professionals International (MPI) - past

Fundraising Committee member

Active Member of Finance & Insurance Corporate Planners (FICP)

Active Member of Southeast Chapter (Sales Incentive Travel Experts) SITE

Advisory Board Member - Retreats Resources, Atlanta, GA

DUKE Children's Classic Celebrity Event - Coordinator

Past Member - National Association of Catering Executive (NACE)

HILTON Northstar Super Achiever Award Recipient ~~~ STARWOOD Sales Manager

Achievement Award

Active Participant and Fundraiser - Susan B. Komen Race for the Cure

American Heart Association & March of Dimes - Event Chairperson - Major

Fundraising Events-Silent Auction

Active Triangle Volunteer -Tammy Lynn Center "Taste to the Triangle" 2008

Vendor/Silent Auction Management



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