NANCY A. PIERCE, CMP
**** ***** ***** *****, ******, NC 27713
T: 919-***-**** F: 919-***-****
email: abi5f5@r.postjobfree.com
SEASONED DIVERSIFIED CORPORATE PROFESSIONAL
Qualified creative professional Certified Meeting Planner with 25+ years in
various corporate environments. Proven superior organizational and
articulate communication skills. Passionate about company relationships
and tenacious in exceeding goals.
Leverage my unmatched skill-set and creative talents to facilitate your
organizations long-term goals, while being budget conscious and corporately
discreet. Incorporate value-added options into meeting design. History of
quantifiable success in corporate meetings, educational conferences, and
social events. Energetic, motivated, C-Suite confident and exhibiting
corporate socially responsible objectives.
AREAS OF EXPERTISE
Budget Management Strategic Design Consultation Logistical
Planning & Execution
Strategic Negotiation Team Leadership & Mentoring Relationship
Building
On-Site Manager & Facilitation Site Selection Expertise Food &
Beverage Expertise
Forecast Tracking Analysis Media Relations/PR Strategy Community
Outreach
PROFESSIONAL EXPERIENCE
PIERCE Corporate Event & Meeting Design, Durham, NC 2005 -
Present
Owner
Preferred contracted Off-Site Planner for area Pharmaceutical Company,
international destination. Create client engagement activities,
registration process, risk management focus. Created and managed up to 1000
statewide monthly Medicare Advantage programs for NC Healthcare Company.
Provide superior quality planning while cognizant of current industry Best
Practices.
Overview: Decreased client spend by approximately 25% throughout
contracted timeframe.
o Continuously search for cost-saving initiatives, creative event
designs and use of local vendors as efficient method for budget
control.
o Selected as LEAD consultant for international pharma incentive
meetings, corporate executive meetings and receptions, requiring both
on & off-site management.
o Devise marketing and client retention programs for several accounts
as well as conduct judicial budget negotiations. Captured 85%
retention average.
o Client base includes Financial, Insurance, Corporate and
Pharmaceutical, as well as private executive social events. Strong
experienced international traveler/planner, including Great Britain,
Europe, the Caribbean and Mexico.
Blue Cross and Blue Shield of NC, Durham, NC 2008 - April 2010
Team Manager, Strategic Corporate Meetings
Engaged and led team of certified corporate meeting planners for statewide
meetings/events, exceeded 1100 total meetings in 2009, ranging in size from
10-1000 participants. Established and utilized extensive local and national
vendor relationships providing vast options to client base. Designed
creative cost saving programs while in this economic crisis.
OVERVIEW: Effectively managed budgets from $1k to $200k while saving
Business Stakeholder average 27% reduction of total spend. Drove ROI
increase of 22% from previous year. Significantly reduced historical
extraneous spend to client.
o Successfully coordinated Board of Trustees bi-monthly meetings and
annual seminar. Reduced cost expenditure (at year end) by 21%,
produced budget saving options.
o Designed effective internal training program for Administrative
Assistants/Project Coordinators, utilizing diversified expertise of
planning team; designed presentation, recruited guest speakers,
incorporated "Green Meeting" trends/techniques, cost saving
techniques, creative teambuilding conception, healthy lifestyle and
innovative food & beverage design.
o Drove initiative for site selections, contract/pricing negotiations,
event design & execution while aligning with stakeholder's goals and
objectives, with strict adherence to budget parameters.
o Leveraged strong community supplier network, utilizing member
affiliated business owners, while managing all contracts to produce
significant spend savings.
Starwood Corporation - Sheraton Chapel Hill Hotel, Chapel Hill, NC
2004 - 2005
Catering Sales Manager - Corporate Market Segment
Recruited by GM to redesign and implement community outreach efforts while
promoting new food/beverage culinary team.
Overview: Redesigned catering sales strategy, producing approximate 45%
increase in short-term revenue.
o Boosted sales quota every quarter with an average achievement of 165%
of goal in 2005.
o Effectively managed budgets, revenues and fiscal responsibilities for
the Catering Department. Coordinated responsibilities within banquet
staff of 6 FTE.
o Drove complex regional trade shows and recruiting events for local
universities and corporations. Executive hotel liaison for area
corporate planners, designed appreciation luncheons, FAM experiences
incorporating creative sales solicitation techniques.
Interstate Hotels and Resorts Corporation - Hilton Durham Hotel, Durham,
NC 2001 - 2004
Director of Catering and Sales
Created new program and coached talent development within sales team.
Represented property with over 13,000 sq. ft. conference space, 195 guest
rooms.
Overview: Exceeded record-setting sales goals within first 6 months of
tenure, captured steady incline in profitability. Achieved 140% overall
increase.
o Led initiative for budget forecasts, profitability reporting and
accountability, all aspects of catering/sales personnel -
interviewed, hired, and trained all departmental staff.
o Conducted periodic performance evaluations, salary recommendations
and merit increases. Highly regarded with local and national
companies, such as BCBSNC, Duke University, UNC, Suntrust Bank,
Verizon, and Harley Davidson as experienced, multi-cultural,
talented, and ethical. Created and supervised diverse community
events including golf tournaments, charity fundraisers, celebrity
comedy shows, and concerts.
Suntrust Bank - formerly Central Carolina Bank and Trust Co., Chapel Hill,
NC 1993 - 2001
Executive Administrative Marketing Specialist
Durham/Orange County Area Newcomer Representative
Primary strength involved extensive interaction with Board of Directors -
on-site management of quarterly meetings/dinners at various upscale area
properties.
o Ensure effective day-to-day activities of Executive Leadership Team;
confidential correspondence, HR documentation, interface with client,
maintain daily operation of office suite (13,000 sq. ft) with
property management group (F. Kenan property).
o Led direct relationships with area law firms/RE Developers as SME and
NC Notary for document execution.
o Executive planner for all area bank events - including Triangle
Teacher Appreciation Awards, high-level product introduction events,
customer appreciation events, internal acknowledgement conferences.
Community outreach liaison with Chamber & CVB.
EDUCATION
Carthage College, Kenosha, WI
Business Administration
PROFESSIONAL CERTIFICATIONS
Certified Meeting Professional CMP (Convention Industry Council) 2009
Corporate Strategic Meetings Track Certification 2009
Strategic Meetings Management 2008-2009
Hospitality Sales and Marketing Certification 2003
North Carolina Notary Public 1993 -
Present
PROFESSIONAL ACHIEVEMENTS AND AFFILIATIONS
Active Member of Meeting Professionals International (MPI) - past
Fundraising Committee member
Active Member of Finance & Insurance Corporate Planners (FICP)
Active Member of Southeast Chapter (Sales Incentive Travel Experts) SITE
Advisory Board Member - Retreats Resources, Atlanta, GA
DUKE Children's Classic Celebrity Event - Coordinator
Past Member - National Association of Catering Executive (NACE)
HILTON Northstar Super Achiever Award Recipient ~~~ STARWOOD Sales Manager
Achievement Award
Active Participant and Fundraiser - Susan B. Komen Race for the Cure
American Heart Association & March of Dimes - Event Chairperson - Major
Fundraising Events-Silent Auction
Active Triangle Volunteer -Tammy Lynn Center "Taste to the Triangle" 2008
Vendor/Silent Auction Management