Nadolyn R. Jones
Fort Worth, TX 76134
Home: 817-***-****
Cell: 682-***-****
abi5dt@r.postjobfree.com
Career Objective
I will transfer the administrative experience gained and developed during
over many years in corporate and health care settings to a position in an
interesting environment that would offer variety, along with rewarding
outcomes for my team. My strengths include:
. Strong communication skills (verbal and written)
. Experience supporting multiple executives with varying needs
. Experience developing and managing client/physician relations
. Travel coordination and expense reporting
. Office management experience
. Meeting and event planning
. Database management (research, data entry, troubleshooting)
. Appointment setting and calendar management
. Presentations (research, preparation, graphics and charts)
Experience
Field Operations Supervisor, Temporary/Intermittent Position, U.S. Census
Bureau (Fort Worth)
Intermittently January 2009, June 2010 (1 Year 5 Months)
Reported to Assistant Manager of Field Operations (AMFO). Duties included
responsibility for training, supervising, evaluating, and improving the
work of my team of 8 Crew Leaders and 160 Census Takers (enumerators).
This included daily monitoring of individual's work as we prepared for and
conducted the 2010 Census all over America simultaneously. Duties included
daily meetings with staff to issue assignments, and to observe, evaluate,
train, and retrain, as necessary. Any difficult cases are referred to me
for handling. Position also requires staff counseling and disciplinary
measures, payroll preparation and approvals.
Administrative Assistant in Public Relations, Children's Medical Center, Dallas, TX
October 2007, December 2008 (1 Years 3 Months)
Responsible for creation and maintenance of efficient administrative systems
supporting Children's advocacy and communications work. Provided administrative and
project support to the team, including mail and correspondence, presentations, email
coordination, schedule and attend various coalition meetings and conference calls to
take minutes, invitations, travel arrangements, appointment scheduling, and internet
research in conjunction with maintaining a database of various intelligence
regarding the state of healthcare in Dallas and Collin counties. Coordination and
support of events and large meetings, including: time line databases, budget
management and venue coordination. Also responsible for preparation of purchase
authorizations, check requests, payroll, budget coordination and other accounting
documentation. The advocacy work in this position was truly hands-on and included
many projects during my 14 months, including:
Minyards CHIP Outreach Event, October 13, 2007
I joined Children's Medical center only one week prior to this event, and had to
have a crash course on what was going on and how I'd need to assist. CHIP is a U.S.
government-sponsored Children's Health Insurance Program. There was a press
conference planned for mid-week and I scurried to have press kits available and the
venue set up. Advocacy manager and interns had created forms for the event. My part
was to get copies and prepare supply boxes for all locations. Many of these forms
and applications were decided on at the last minute, so I took the responsibility to
be sure all team leaders were made aware of the changes. I fielded phone calls from
coalition members needing directions and other information regarding their
assignment. I assisted Advocacy manager with follow up for the event, including
charting outcomes, preparing and mailing letters to store managers and volunteers
Dallas Area Coalition to Prevent Childhood Obesity & Dallas Area CHIP Coalition
(Monthly)
I was responsible for coordination of mailing list/databases/emails which are
constantly updated. Both of these monthly meetings included reminders, agenda and
handout coordination, updates to sign-in sheet and database, taking minutes and
transcribing them, and taking care of any follow-up items that were decided upon
during the meetings. Between meeting dates and without supervision or assistance, I
was responsible for sending various information and updates to all members by email.
I was responsible for keeping CHIP/Medicaid Enrollment status and trending reports
up-to-date and available at all times.
Voter Registration Drive, January 23-25, 2008. I coordinated a 3 day voter
registration drive in the hospital, which began by convincing several employees and
interns to become deputy registrars in advance of the event. During the event I took
responsibility for coordination of each site on all shifts and filled in for absent
volunteers
Created all instructions for deputy registrars
Coordinated registrars for key locations throughout the hospital and at 3 outside
locations
Coordinated set up of each location with sufficient seating and refreshments
Created handouts for potential voters, voter registration forms and "help" notebooks
for registrars
Followed up the event by charting the outcomes of each location and combined totals,
and writing personal thank you notes to all registrars
Minyards CHIP Outreach Event, February 23, 2008.
Created and maintained database for coalition members
Maintained e-mail communications with all coalition members
Coordinated all volunteers among 10 store locations throughout the metroplex
Bought and packed supplies for 10 locations
Maintained communication with all volunteers regarding their instructions
Maintained databases and updated daily spreadsheets about locations and logistics
Fielded phone calls from various coalition members who need directions and other
information regarding their assignment.
Followed up the event by charting the outcomes of each location and combined totals
Followed up the event by writing personal thank you letters to Minyard store
managers and their employees and to all volunteers
Get Kidz Fit (April 26, 2008)
Assisted in several aspects of planning, including ...
Coordinated Volunteers and Sponsors
Created and maintained Access database to track planning efforts by team
Managed distribution of flyers at DISD schools
Assisted in several aspects of planning
Worked as booth supervisor during this Saturday morning event (volunteered on my own
time).
Beyond ABC: Collin County (release in May 2008) Magazine Published Annually
Created dozens of charts, graphs and tables for inclusion in the publication
Made arrangements with printers and videographers for photos for publication
Reserved venue to host the symposium on May 21, 2008.
Created and maintained database used in creating and distributing invitations list
and maintaining RSVPs
Worked with designers and printers to create invitation
Created HTML version of invitation
Coordinated mailing of invitations and collections of RSVP
Made arrangements with A/V vendor and caterers
Made arrangements with venue for site setup
Created and distributed handout packets, name badges and table tents
Hosted the registration table during the event.
CLOCC Visit, May 22, 2008
Consortium to Lower Obesity in Chicago Children (CLOCC) is a nationally recognized
consortium that brings together hundreds of organizations and individuals.
Children's was one of the chosen venues and without much notice, I was primarily
responsible for preparation of this event ...
Included preparations for several events that related to the visit, including press
conference, physician dinner, community/town-hall style meeting and marketing
meeting. My responsibilities included ...
Reserved venues for each portion of this event
Made arrangements with printers for print needs
Created database for all mailing lists (separate guests for each portion of the
event)
Coordinated mailing of invitations and collections of RSVP
Made arrangements for audiovisual needs for each portion of the event
Made arrangements with caterers for each portion of the event
Made arrangements for facilities/AV arrangements for each portion of the event
Designed handout packets and arranged for production
Designed name badges and table tents
Event follow-up
U.S. Surgeon General Roundtable, August 29, 2008
The Surgeon General's began a Call to Action To Promote Healthy Homes across the
U.S. Children's was one of the chosen venues and without much notice, I was
primarily responsible for preparation of this event ...
Reserved venues for each portion of this event
Arranged for security for the Surgeon General and his staff
Made arrangements with printers
Created database to maintain mailing lists (separate guests for each portion of the
event)
Coordinated mailing of invitations and collections of RSVPs
Made arrangements for audiovisual needs for each portion of the event
Made arrangements with caterers for each portion of the event
Made arrangements for facilities/AV for each portion of the event
Designed handout packets and arranged for production
Designed name badges and table tents
Event follow-up
Minyards CHIP Outreach Event, September 27, 2008.
Coordinated all volunteers among 10 store locations in various areas of the
metroplex
Daily email communication with all volunteers regarding their instructions
Creating database to store data about locations and logistics
Fielded phone calls from various coalition members with directions and other
information regarding their assignments.
Coordinator and Project Manager, Cook Children's Hospital
December 2002, September 2007 (4 Years 9 Months)
For six months, I was front desk receptionist and assistant to AVP and Business
Development Director. I was promoted to work with our regional liaisons to analyze
our current processes and to communicate with nurses and case managers to educate
them on the importance of getting current PCP information from all patients prior to
discharge, as well as ensuring that the Discharge Summary sent home with the patient
was complete. I was invited to make presentations during nursing, patient
registration and caseworker in-service and staff meeting to train them on the proper
procedure for completion of discharge summaries: what should be contained on the
form, legibility, signature, etc. Several times a year I would create and distribute
a survey to referring physicians. As a result of my efforts, Physician Satisfaction
and client relationships were at an all-time high, and my method for discharge
summary dissemination became a Best Practice for Cook Children's.
Analyst, Federal Aviation Authority (FAA)
October 2002, December 2002 (2 Months) Temporary Contracted Position
Reported to Director of Runway Safety Program in Fort Worth. Analyzed data and
computed statistics revolving around runway incidents on U.S. airfields.
Scheduled and attended meetings to discuss incidents with nationwide agencies to
compare statistics. Daily conference calls to coordinate safety meetings
throughout the U.S.
Senior Executive Assistant, PricewaterhouseCoopers
January 2000, September 2002 (2 Years 8 Months)
Reported to Senior Partner in Texas, two partners in Chicago, and one on the west
coast. Maintained all administrative operations, including the creation of
strategies to ensure smooth operation of the Client Relationship Management
Department. Had full responsibility for the management of the office, including
scheduling, meeting planning, personnel management, client relations, and
financial management. This position required use of sound judgment and strong oral
and written communication skills while all other members of the staff worked from
different locations and I was responsible management of the home office. Team
meeting were often held at various airport clubrooms, which I would arrange and
join the group to handle minutes and manage other logistics at the venue.
Senior Executive Assistant, Arthur Andersen LLP (Chicago and Dallas)
February 1993, January 2000 (6 Years 11 Months)
Assistant to Partner/Marketing and Business Development, as well as providing
supervision and training for clerical staff and switchboard team. There was
heavy phone contact, mail and correspondence, database management, greeting
clients, arranging meetings and special projects. Meeting planning included
large and small events, which required site planning, menu planning and vendor
relations. Crossing International Borders is an annual event presented by the
Tax Department, but coordinated by the marketing team which relied heavily on
my support. Coordination of this event required sound judgment in making
decisions, creating and maintaining solid relationships with vendors and
high-ranking partners and community leaders, and multi-tasking on a high scale.
Transferred to Andersen's Fort Worth office in March 1998 where I supported one
Marketing Principal and two audit managers. The marketing portion of the job
required heavy meeting and travel planning and creation of presentations, phone
contact with internal and external clients, and expense reporting. The audit
managers required heavy correspondence and client billing.
Office Skills
Typing 70 wpm, 10-Key Calculator
Database & Spreadsheets: Advanced Knowledge of both Microsoft Access and
Excel
Email: Advanced Knowledge of Microsoft Outlook, LotusNotes, Groupwise
Word Processing: Word Perfect, Advanced Knowledge of Microsoft Word
Finance/Payroll: Lawson, Quicken, Kronos
Medical Records: Meditech, HIM
Presentations: Advanced knowledge of Microsoft Powerpoint, Pagemaker,
Microsoft Publisher and Illustrator
Education
Catherine College, Chicago, Illinois (Major: Secretarial Studies)
City Colleges of Chicago: Kennedy-King (Business Math, Accounting)
CPR Certified by American Heart Association (BLS for Healthcare Providers)
in Texas