Sales Customer Service

Summary

Executive experienced in business development, sales, rentals, finance,

strategic planning and operations.

Seeking an opportunity to apply broad management & sales experience to help

a company grow and improve profitability.

Goal oriented leader with proven ability to increase revenue through sales,

rentals, new customers and customer retention development.

$6.8 million annual revenues resulted after hire of sales and support

staff capturing 100 new accounts yearly.

Open 3 branch locations in Colorado within a 90day period with 2.5

million worth of inventory.

Analytical thinker adept at integrating operations, improving

processes and reducing costs to increase profitability.

Increases branch profit margin by 24% and revenue sales by 3 million.

Branch location from 9 years straight loss within 3 years profitable

in sales and rentals

Increased cash flow reduced inventory and improved ROI by implementing

new purchasing patterns.

Education

Colorado Mountain College, Glennwood Springs, Colorado

Criminal Justice

University of Colorado, Boulder, Colorado

Business

PROFESSIONAL SKILLS

Budgeting Sales Management Problem Solving

P & L Statement Branch Management Conflict

management

Inventory Communications Customer

Resolution

Customer Relations Supervision/Leadership Team

Building

Marketing Verbal/Written Communications Cost

Management

Computer Skills

WORD, EXCEL, OUTLOOK, DOS Based Rental Systems.

District Manager 11/2008 -

7/2010

Total Safety, US. Denver, Co

Responsible for direct management of six million, five state district, of

multi facilities within Colorado and Wyoming for down stream oil and gas

industry rental Safety Company. Oversee the daily operations of the

district including shop, field and rental services. Directly responsible

for rental equipment, equipment sales, accounting, human resources, safety

and quality functions within the business. Develop annual budgets for

facilities, monitor progress of budgeted goals, responsible for budgeted

financial. Responsible for new, existing customers and operations of all

business transactions within the District. Training, hiring, terminating

staff as well as implementing policies & procedures. Inventory control,

purchasing inventory, vehicle fleet maintenance. Building relationships and

maintaining national accounts. Excellent customer service skills,

improvement of facilities, to comply with company standards, and all

general business.

District Sales Manager 2/2008

- 11/2008

Stone Construction Equipment, Longmont, Co

Responsible for a six state territory, sales, marketing of light

construction equipment, with sales revenue over $3.5 million. Well over 375

products all designed and manufactured for worldwide distribution include:

concrete and mortar mixers; power trowels; concrete and masonry saws; hand

held, walk behind and ride on dirt and asphalt compactors and material

handling equipment.

Branch Manager

8/2004 - 12/2007

Power Motive/Komatsu Rents, Denver Co

Working in conjunction with the Komatsu dealership to establish new market,

for Komatsu utility equipment in regards to; sales, service, rentals and

name awareness. Generating business with new and existing accounts

Accountable of four branch locations, generating over $6.8 million in

revenue and sales. Took branch location from non profit branch over 9

years to a $1 Million profit location within 2 years time. Exceeding

budget numbers, responsible for budgeting, P/L statements. Excellent

customer service skills, opening up new accounts local and national.

Responsible for new, existing customers and operations of all business

transactions. Training, hiring, terminating staff as well as implementing

policies & procedures. Inventory control, purchasing inventory, vehicle

fleet maintenance. Building relationships and maintaining national

accounts.

Branch Manager 7/2002 -

1/2004

Neff Rental, Denver, CO

Strong track record in generating business with new and existing accounts

Accountable of two branch locations, generating over $5 million in revenue

Sales negotiating, excellent customer service skills, improvement of

facilities Responsible for new, existing customers and operations of all

business transactions. Training, hiring, terminating staff as well as

implementing policies & procedures. Inventory control, purchasing

inventory, vehicle fleet maintenance. Building relationships and

maintaining national accounts.

Branch/Operations Manager

6/1999 - 7/2002

Trench Plate Rental Company, Irvine, Ca

Construction Safety Rental, New site location, took sales from -$40

thousand monthly to $120 thousand monthly within a six month period of

operations. Promoted to Operations Manager at corporate office, in charge

of 8 branch locations within 3 states. Logistics of transportation of

incoming and outgoing product wither new or transferred to another branch.

Operations of all business transactions, Responsible for new and existing

customer relations, training, hiring, terminating staff as well as

implementing policies & procedures Inventory control, vehicle fleet

maintenance, Responsible for corporate account customers with revenues over

$4 million in annual sales.

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