Insurance Front Desk

Vicki L Dennison

**** ********* ****

Wetumpka, AL 36092

Phone: 334-***-****

QUALIFICATIONS

Experienced insurance biller, former receptionist with a "can do"

attitude when it comes to the patient or any task assigned. Variety

of duties including assisting patients, answering multi-line

telephones, heavy data entry, medical coding and insurance billing.

Knowledge of Microsoft Word, Outlook, Works; CPU Medical Management,

Laserfiche, RadMan, Star Navigator, Horizon Patient Folder, Power

Chart, MedSys, Virtual Merchant, FLEXe Suite, and able to navigate on

several insurance websites. Very detail-oriented and must see a task

to its completion. Understands patients needs while maintaining a

professional attitude.

EDUCATION

1998-1999 Lee High School

2000 General Equivalency Diploma received.

EMPLOYMENT

9/2008-present Insurance Biller, Laboratory Acquisition

Company

Handle BCBS and commercial insurance payments and rejections,

submit secondary paper claims, submit corrections and

secondary claims via the web for BCBS, Tricare and on

occasion, Medicaid; also, on occasion, sort the mail, do the

daily deposit and run statements.

4/2008-9/2008 Insurance Biller, Montgomery Radiology

Associates

Answered patient bill calls, handled the commercial rejections,

took credit card payments.

2/2007-3/2008 Secretary, Alabama Neurological Clinic

Checking in patients, checking out patients, collecting co-pays.

Scheduling diagnostic procedures, physical therapy, pain

management, etc. Obtaining pre-certifications through

insurance companies; filing charts, getting charts ready for

the next business day, answering phones. Taking hospital

consults over the phone for the physicians to see while they

are on call.

10/2006-2/2007 Front Desk Receptionist, Integrated Magnetic Imaging

Checking in patients, checking out patients, collecting co-pays,

answering phones, scheduling appointments. Any other duties

as requested by doctors, technologists or administration.

3/2005-10/2006 Medical Coder, Montgomery Radiology Associates

Medical coding using CPT and ICD-9 to file with patients'

insurance companies. Exceptional knowledge of medical

terminology. Duties also include some light, general data

entry.

3/2003-3/2005 Front Desk Supervisor, Montgomery Imaging

Center

Duties included all normal receptionist responsibilities and

making decisions regarding front desk procedures.

Supervising three receptionists and managing all daily

activities of the front desk.

Responsible for coding all out-patient CT for Baptist Medical

Center.

10/2000-3/2003 Front Desk Receptionist, Montgomery Imaging

Center

Duties included handling high volume telephone calls,

greeting and checking in patients and scheduling exams,

arranging telephone conference calls for radiologists. Any

other duties as requested by doctors, technologists or

administration.

7/2000-10/2000 Courier, Montgomery Imaging Center

Delivery and retrieval of film/reports to and from referring

physicians offices on a daily basis. Organizing film jackets

to prepare for patient pickup. Other duties included light,

general office work and running errands for management.

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