Customer Service Sales

Scott F ranks

P.O. Box **

B eallsville, M D ****9

C:301-***-****) or abi551@r.postjobfree.com

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Objective: To obtain a full-time permanent position within a company that

u tilizes the skills I currently posses as well as to acquire new skills available.

P rofessional Experience:

J P Morgan Chase (877-576- 2726)

03/2009-09/2009

H andling of high volume of inbound an outbound calls dealing w ith

d elinquent credit card accounts. Real time problem solving to help

t he consumer manage their accounts to provide them ways out of

t heir debt.

Nascar Squintbusters by Edge 412-***-****)

Sales Depar tment Supervisor 02/2007–01/2009

Duties included but are not limited to customer service, sales,

t raining of employees, supervising employees du r ing events,

i nforming employees of management and anything else that arose

t hat needed to be done.

Campanelli Flooring 702-***-****)

Sales person / I nstaller 05/2005-02/2007

D uties included customer service sales, installation of ceramic, tile,

carpet and responsible problem solving on the job site.

F MC D ialysis 724-***-****)

Re-use Tech 05/1999-05/2005

Responsible for the set up and maintenance of dialysis machines,

c leaning used dializers for re-use by patients, interaction as well as

t he daily upkeep of the unit.

Education:

P enn Foster College Scottsdale, Arizona 12/2007-07/2008

* References available upon request

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