Customer Service Security Officer
Resume:
JOHN W. DEAN
Townsend, GA *****
abi53i@r.postjobfree.com
Objective and Qualifications:
I am highly motivated and looking for a long-term opportunity with a
solid company. I possess excellent written and verbal communication
skills and present a professional demeanor. I can offer PC skills in the
areas of Microsoft Excel
and Word and a customer service mindset. As you will note in my resume,
I am very flexible in the variety of duties I am capable of performing for
your organization. I have worked in a retail store environment while in
college as an Assistant Manager.
Work Experience:
ADMIRAL SECURITY SERVICES, INC. - Orlando FL
December, 2009 - July, 2010
Security Officer
Executed gate and patrol duties for gated community of 1200 homes. Wrote
passes for visitors on request from residents. Drafted daily activity logs
and incident reports. Responded to emergency medical calls in advance of
paramedics. Wrote traffic citations for violations of internal parking
codes. Current American Heart Association Heartsaver AED CPR
certification.
MANAGED STAFFING/AETNA SPECIALTY PHARMACY, LLC - Orlando FL
October, 2008 - August, 2009
Claims Benefit Specialist (Temporary)
Reviewed and analyzed patient billings for accounts with credit balances
for possible refund or correction. Wrote refund requests where
appropriate. Drafted correspondence to Aetna Insurance (parent company)
regarding requests for refunds.
EBAY SELLER - Orlando FL
March, 2008 - September, 2008
Owner
Sold collectible items online through Ebay worldwide. Earned 100%
customer satisfaction rating for over 400 transactions. Business was
conducted while searching for full-time employment.
JEWISH FEDERATION OF GREATER ORLANDO, INC - Maitland FL
July, 2007 - February, 2008
Staff Accountant
Analyzed accounting records, financial statements, or other financial
reports to assess accuracy, completeness, and conformance to reporting
and procedural standards. Performed posting of daily cash and credit card
receipts to accounts receivable. Printed and mailed 800 monthly
statements. Provided customer service to members calling in reference to
accounts. Posted accounts payable invoices to Sage MIP software and
performed weekly check run. Assisted with annual budget and audit.
Utilized Microsoft Excel and Word in performance of job tasks.
RETIRED/SABATTICAL - Townsend GA
January, 1999 - July, 2007
I and my wife took a period of retirement/sabbatical after the death of
my parents. We served a two-year mission with our church and are still
involved part-time today.
COASTAL GEORGIA AREA COMMUNITY ACTION AUTHORITY, INC - Brunswick GA
June, 1997 - December, 1998
Finance Director
Supervised employees performing financial reporting, accounting, billing,
payroll, and budgeting duties (staff of three). Maintained current
knowledge of organizational policies and procedures, federal and state
policies and directives, and current accounting standards as pertaining
to Head Start Federal funding and non-profit GAAP. Provided monthly and
annual financial reports to granting authorities and Board of Directors.
Developed annual budget in conjunction with department heads and
Executive Director.
SEA ISLAND COMPANY - Sea Island GA
May, 1994 - June, 1997
Staff Accountant
Maintained assigned general ledger accounts through monthly analysis and
adjusting journal entries. Analyzed business retail operations and trends
to project future revenues and expenses or to provide advice,
particularly in retail inventory. Developed, maintained, and analyzed
budgets, preparing periodic reports that compare budgeted costs to actual
costs. Prepared sales tax returns. Performed bank reconciliations of
multiple checking accounts of moderate complexity. Assisted with
month-end closing and preparation of financial statements.
Prior Work History On Request
Education
BRANTLEY AND ASSOCIATES - Orlando - Florida November, 2009 24 Hour Class
D Security Officer Course. March, 2009 16 Hour Class D Security Officer
Course.
ARMSTRONG STATE COLLEGE - Savannah - Georgia June, 1977 - June, 1979
Bachelor of Business Administration - Accounting.
BRUNSWICK JUNIOR COLLEGE - Brunswick - Georgia June, 1976 - June, 1977
Associate of Science - Business Administration.
BRUNSWICK JUNIOR COLLEGE - Brunswick - Georgia June, 1974 - June, 1976
Associate of Arts - Art.
Letter of recommendation and references available upon request
Contact this candidate