Michael A. Fair II

*** ****** ****

Kalamazoo, MI 49008

Ph. 269-***-****

E-mail: abi51h@r.postjobfree.com

Objective: Clerical position

Qualifications

. Excellent verbal and written communication skills.

. Dependable, organized, detailed, confidential and able to work

unsupervised and follow clear and concise directions.

. Experience with Microsoft Office.

. Exceptional customer service skills.

. Typing speed 45 wpm.

Professional Experience

International Paper

Kalamazoo, MI

Shipping Clerk

February 2010 - October 2010

. Create Bill of Ladings to provide to customer for shipped product to

be invoiced.

. Create Customs paper work for product being transported across border.

. Fix errors in KIWI related to EDI transmissions.

. Correct Bill of Lading mistakes made in Witron.

. Investigate customer complaints related to shipping.

. Knowledgeable in production programs: KIWI, Witron, & FFF.

Biomat USA, Inc

Kalamazoo, MI

Quality Supervisor

September 2004 - May 2009

. Reviewed Donor Record Files for accurate documentation and ensured

vitals signs were acceptable for that donation.

. Stage and release collected plasma that has tested negative by viral

marker/PCR testing for shipment.

. Observe associates in work areas to assess work quality/compliance.

. Completed Internal Investigations Reports due to noncompliance issues

and submitted to Quality Manager on weekly basis.

. Collaborate with Center Management to resolve deviations from Standard

Operating Procedures.

Harding's Market Place

Kalamazoo, MI

Cashier Supervisor

June 2003 - April 2005

. Managed more than $20,000 during scheduled shift. This included

creating cashier drawers, bank deposit slips, encoding checks for

processing and ensuring safe was balanced at closing time.

. Assisted Store Manager with overall front end of store supervision

and/or training new hire(s).

. Assisted customers with sending money or paying bills by way of

Western Union.

. Completed sales for money order(s), facsimile(s), copies or stamps

customers purchased.

. Resolved customer issues with merchandise by completing exchanges or

refunds, when appropriate.

Western Michigan University

Kalamazoo, MI

Microbiology Research Assistant

January 2002 - December 2002

. Autoclaved equipment used in laboratory to minimize contamination.

. Inventoried laboratory supplies.

. Made dilutions of bacterial cultures.

. Developed systems for preparing media.

. Utilized gram-stain(s) and metabolic test(s) to identify bacteria.

. Referenced scientific journals to validate and/or clarify test

results.

Education

Western Michigan University - College of Arts & Sciences

Kalamazoo, MI

Bachelor of Science, Major: Biomedical Science, Minor: Chemistry, April

2003

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