Customer Service Manager
Resume:
Aubrie B. Boniface-Snodgrass
**** ******** **. ** ***. 104 ● Cedar Rapids, Iowa 52402
319-***-**** ● abi4zl@r.postjobfree.com
October 18, 2010
Elite Staffing Network
To the Director of Human Resources/ Hiring,
I come from a unique background of job and education experience that has allowed me to develop not
only a strong work ethic but enabled me to experience an array of situations that have shaped me into a
more competent employee. It is with interest that I am submitting my resume for the position of Front
Desk Receptionist.
My past work experience has allowed me to interact with many different kinds of customers and learn
how to handle almost any situation. I am able to work well under pressure in a crowded environment
where services are in high demand. My ability to prioritize and multitask ensure that not only are the
assigned tasks completed, but also that a quality job has been done. I can offer the staff:
• The ability to organize and complete multiple projects simultaneously.
• Ability to type 65+ words per minute.
• Strong verbal and written communication skills.
• A willingness to learn new programs as well as an extensive knowledge of Microsoft Word and
Excel.
• A readiness to work well with customers, colleagues and superiors.
The accompanying resume should serve to give you not only an idea of my past accomplishments but
also of my potential for making a significant contribution to your faculty. I would love an opportunity
to meet with you and see if my skills are a match for your needs. Please don’t hesitate to contact me if
you have any questions regarding any of the enclosed information. Thank you for your consideration.
Sincerely,
Aubrie B. Boniface-Snodgrass
Aubrie B. Boniface-Snodgrass
6248 Rockwell Dr. NE Apt. 104 ● Cedar Rapids, Iowa 52402
319-***-**** ● abi4zl@r.postjobfree.com
OBJECTIVE
Self directed and detail focused individual with a diverse and well rounded background of
clerical and customer service experience seeks position with Elite Staffing Network to provide
exceptional support to the customers and staff as a Front Desk Receptionist.
QUALIFICATIONS
A flexible and adaptable attitude allows me to perform a range of duties with proficiency. I am
able to organize and coordinate multiple assignments adeptly and meet deadlines. I am
technically proficient in Microsoft Office applications; particularly Word and Excel with
experience in Publisher and Outlook. I work best in a fast paced environment and am looking
forward to new professional challenges.
WORK EXPERIENCE
City Looks Salon and Spa, Cedar Rapids, Iowa 2008-2010
Receptionist
•
• •
Answered a multi-line phone system. Acted as liaison between stylists and
• clients.
Performed cashiering duties.
•
• Performed closing and opening
Scheduled and changed
responsibilities regularly.
appointments.
Stewart Memorial Library-Coe College, Cedar Rapids, Iowa 2007-2010
Circulation Desk Worker
•
• •
Located library materials both Shelved books according to the
electronically and physically. Library of Congress Catalogue.
• •
Checked media in and out at front Retrieved and deleted outdated
desk. media.
• Added and deleted patrons from
Horizon Library System.
Target Optical, Cedar Rapids, Iowa 2007-2008
Sales Associate
•
• Assisted customers with eyewear • Electronically processed insurance
purchases. claims.
• Acted as cashier. • Electronically entered eyewear
• Scheduled eye exams and worked orders.
with eye care provider.
EDUCATION
Coe College, Cedar Rapids, Iowa
Bachelor of Arts in English, 2010
• Completed Creative Writing Manuscript, Peculiarities: A Collection of Stories.
Aubrie B. Boniface-Snodgrass
6248 Rockwell Dr. NE Apt. 104 ● Cedar Rapids, Iowa 52402
319-***-**** ● abi4zl@r.postjobfree.com
REFERENCES
Sandy Blanchard
Head of Circulation Department-Coe College Library.
1220 1st Avenue SE, Cedar Rapids Iowa 52402
abi4zl@r.postjobfree.com
Relationship: Supervisor at Coe College Library for three years.
Diana Butikorfer
Front Desk Manager-Lindale City Looks Salon and Spa.
3021 Second St. Marion, IA 52302
Relationship: Manager and Supervisor at Lindale City Looks.
Irene Schultz
Administrative Assistant, Geonetric.
1300 Oakland Rd NE Apt. 1208 Cedar Rapids, IA 52402
abi4zl@r.postjobfree.com
Relationship: Former Co-worker.
Contact this candidate