Sales Customer Service

Fatima Nikbeen **** Brass Rail Dr. 314-***-****

St. Louis, MO 63129 abi4zj@r.postjobfree.com

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OBJECTIVE

To obtain a challenging position utilizing strengths in analytical abilities and communication skills.

EDUCATION

University of Missouri-St. Louis

Bachelor of Science in Accounting GPA 3.65

Minor: Finance

SKILLS

Fluent in English, Persian and Hindi Detail Oriented

Proficient in Microsoft Word, Excel and PowerPoint Highly Organized

Proficient with SAP system Proficient with 10 key

Effective team player, yet equally adept at working independently Fast learner and excellent multi-tasker

RELEVANT COURSEWORK

Financial Accounting & Reporting I & II Cost Accounting

Income Taxes Managerial Accounting

Business Writing Investments

EXPERIENCE

Customer Service Representative II (Teller/Personal Banker) (February 2009 – August 2010)

First Bank Brentwood, MO

Recommend services such as credit cards, savings and checking accounts and loans.

Process night deposits, automated teller transactions and prepare and verify cashier’s checks, traveler’s checks,

money orders and debit cards.

Open and close accounts and CDs.

Teller (September 2007– October 2008)

Bank of America St. Louis, MO

Coached other tellers on policy and procedures; handled currency and daily transactions.

Recognized for achieving highest sales among all tellers in the branch after three months of employment.

Identified transaction mistakes when debits and credits do not balance.

Sales Associate/Merchandiser (September 2003–June 2007)

Macy’s St. Louis, MO

Maintained knowledge of sales and promotions.

Watched for and recognized security risks and thefts, and knew how to prevent and handle these situations.

Ticketed, arranged, and developed ideas for merchandise display to promote sales.

Consulted with advertising and other sales staff to determine type of merchandise to be featured.

ACTIVITIES

Member, Beta Alpha Psi

Member, Accounting Club

References Available Upon Request

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