Customer Service Sales
Resume:
William J. Utzig
**** ******* ****** ( Madison, WI 53704 ( 608-***-**** (
*******@****.***
October 18, 2010
To Whom It May Concern:
I am forwarding my resume in response to the Career Opportunities posted on
your web site for Dock Worker. This position sounds like an excellent match
for my background and interest.
Please consider the following brief summary of skills and attributes:
. Former business owner, experienced in logistics and
warehousing
. Interest and enthusiasm
. Drive and determination
. Strong service orientation
Addressing some of the personal trait preferences described in your ad, I
am known for being outgoing and personable in my approach. I have excellent
rapport with clientele and employees, and believe they would describe me as
both open and honest. I feel the "trust factor" would also be rated very
high.
I am quite interested in this position, and would welcome the chance to
further explore this opportunity during a personal interview. I feel I can
contribute significantly to your objectives, improving both cost and
service to your organization. I can be reached at 608-***-****. Please
leave a voice message, and I will respond promptly.
Thank you for your consideration.
Sincerely,
William J. Utzig
wju
Enclosure
William J. Utzig
1438 Fremont Ave. ( Madison, WI 53704 ( 608-***-**** / 239-9548 (
*******@****.***
SUMMARY
o Former owner (2nd generation) family moving & storage business.
o Able to multi-task in the pursuit of positive results.
o Strong team building.
o Decisive, articulate and resourceful.
o Extremely aware and attentive to customers needs and desires.
PROFESSIONAL BACKGROUND
2007 - Present Reynolds Transfer & Storage, Madison, WI
(Agent: United Van Lines, LLC)
Household Goods & Office Relocations
Record Retention Center Manager
Warehouse Supervisor
2005 - 2006 Kraft Foods-Oscar Mayer, Madison, WI
Production
2004 - 2005 Union Transfer & Storage, Inc., Madison, WI
(Agent: Mayflower Transit, LLC)
Corporate Relocation Accounts
up to 2004 Utzig Moving & Storage, Inc., Madison, WI
(Agent Mayflower Transit, LLC)
Positions achieved:
President / Owner
Estimator / Sales
Operations / Logistics
Laborer
Operations/ Customer Service.
Extensive warehousing (shipping/receiving) experience.
Coordinate and dispatch daily work schedules, involving customers,
employees and corporate headquarters.
Process property damage claims.
Manage property repair.
Government Tariffs and Regulations
Highly knowledgeable with US DOT Household Goods Carrier's Bureau Tariff .
Federal regulations including yet not limited to:
International (air and surface)
Department of Defense (civilian and military)
Domestic (Household and Freight -TL / LTL)
continued
William J. Utzig
page 2
Purchasing, Inventory, Maintenance.
Solicit and administer company purchasing needs with vendors.
Supervise company product and supply inventory.
Procure vehicle preventative maintenance and repair.
Business Administration
o Analyze monthly financial statements.
Supervise areas of accounts payable and receivable.
Manage quarterly business strategies.
Evaluate current economic indicators and trends.
Corporate Relocation & Contracts
Highly knowledgeable with the terms of State, County and City bidding
processes.
Establish professional service relationships and contracts with local
corporations
Annually negotiate corporate employee relocation contracts.
o Manage and support corporate employee moving requirements
Human Resources
Calculate and complete weekly payroll.
Responsible for all facets of the hiring and staffing process.
Negotiate employee wages, salaries, commissions, and benefits.
Conduct employee evaluations.
Address disciplinary measures.
o Solicit health care policies and administer employee benefits
ACHIEVEMENTS
Successfully managed over 20 employees.
Consistently received Mayflower Transit's Circle of Excellence Award,
recognizing outstanding quality and sales performance.
COMPUTER SKILLS
o Microsoft Office (Word, Excel, PowerPoint)
o Internet proficient
o AS 400
Contact this candidate