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Administrative Assistant Customer Service

Location:
Lansdale, PA, 19446
Posted:
October 18, 2010

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Resume:

Andrea E. Cameron

*** **** ***** ****** ******

Lansdale, PA 19446

Phone: 267-***-****

abi4x9@r.postjobfree.com

Objective To obtain a challenging position as a receptionist or

administrative assistant in a growing company.

Education

Bloomsburg University of Pennsylvania, Bloomsburg, PA

Bachelor of Arts, Communication Studies, Minor in English, May 2009

Employment

Customer Service Representative - Temporary Position

CreateSpace, Charleston, SC; April 2010 - July 2010

Assisted authors in self-publishing books, DVDs, CDs, MP3s and Amazon Video

On Demand titles

Answered time-sensitive customer inquiries thoroughly and efficiently

Solved issues regarding customer orders, project setup, project designs and

website navigation

Ensured that all customers received the best quality service and

products possible

Administrative Assistant - Temporary Position

C.H. Robinson Worldwide, Inc., Charleston, SC; January 2010 - April

2010

Communicated with customs brokers, trucking companies, warehouses and

steamship lines to ensure timely export and import deliveries to customers

Performed various bookkeeping duties, created customer invoices, and

recorded checks

Prepared and revised U.S. Customs documentation for freight shippers

and carriers

Created and revised spreadsheets containing International and Domestic

freight tracking information

Server

Plantation Restaurant and Bar, Harvey Cedars, NJ; June 2009 - October 2009

Gained an immense ability to multitask and prioritize

Developed strong interpersonal communication skills

Provided superior service for patrons in a fine-dining atmosphere and

developed a reputation for building lasting relationships with customers

Ensured that all guests felt at ease, while handling large crowds and

remaining composed during stressful situations

Experience

Editor, Bloomsburg University's Literary-Art Journal, 2009

Copyeditor, Bloomsburg University's Literary-Art Journal, 2008

Advice Columnist, Bloomsburg University's student newspaper, 2008

Participant, Sarah Lawrence College Summer Seminar for Writers

workshop, 2007

Member, National Communications Association Student Club, 2007-2009

Member, English Club, 2005-2009

Proficient in: Windows & Macintosh, MS Office, Dreamweaver 8,

QuarkXPress 8, Internet usage, E-mail

References

Available upon request



Contact this candidate