Project Manager Quality Assurance

Carolyn J. Oliver

**** ********* *****

Dayton, OH 45430

Home - 937-***-**** Cell - 937-***-**** Email - ********@***.**.***

Summary of relevant work

Currently work to produce contracts/business communications and maintain

accurate office filing for a small Dayton-based commercial construction

company.

Previous positions have allowed me to work closely with customers and

programmers to give input into the creation and maintenance of technology

projects. Developed and maintained XSL-FOs for paper deliveries of

material using various standards and specifications as well as commercial

customer-preferred format(s).

Software

Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.), Microsoft

Project, Microsoft Visual Studio, Antenna House Formatting Engine (for

development of XML, XSLT, XSL-FO, XPATH), Arbortext Epic Editor, Adobe

Framemaker, and others.

Professional Experience

Bilbrey Construction (September 2010 - Present)

Administrative Assistant

. Create and maintain contracts and daily office communications.

. Maintain office filing and general office duties.

BTAS, Inc. (May 2008 - December 2009)

Sr Technician

. Developed and maintained XSL-FO for the output of spec-compliant XML.

. Analyzed customer requirements to meet expectations.

. Documented Program and Tag Requirements for programmer use.

O'Neil & Associates, Inc. (1991 - May 2008)

Systems Analyst (2003-2008)

. Developed and maintained XSL-FO for the output of S1000D/MIL-STD-40051-

2-compliant XML and commercial customer-preferred format(s).

. Met with clients to collect customer requirements.

. Interacted with programmers throughout project lifecycle.

. Documented Program and Tag Requirements for programmer use.

. Analyzed data and wrote Change Requests to manage track and develop

project modifications.

. Developed flow charts to manage project status and progress.

Project Manager - GE Aircraft Engine (GEAE) (1996-2003)

. Managed data set for four (4) GE Aircraft Engine manuals.

. Established communication and feedback process with GEAE coordinators.

. Performed inspections of deliveries for technical data accuracy.

. Maintained an SGML database of common data between engines utilized

across all engine manuals.

. Maintained an excellent record of on-time deliveries with no errors.

Technical Writer (1994-1996)

. Collected source documents from the GE coordinator and created markups

for production department.

. Proofread and edited documents prior to sending to Quality Assurance.

. Provided customer with 'never late and never rejected' deliveries.

Production (1991-1994)

. Input GEAE military maintenance manuals using OfficeWriter (GE

specific software).

. Trained new production employees.

Carlson Marketing Group (1988 - 1991)

Lead Layout Specialist

. Utilized PageMaker and various graphic and scanning software packages

to design marketing presentation materials for Fortune 500 companies.

. Used creative judgment and provided expertly designed forms,

brochures, overheads, flip charts and presentation manuals.

. Maintained records of all projects and produced monthly reports for

management.

Update Corporation (1983 - 1988)

Marketing Support Representative

. Trained customers on the use of CPT Word Processing equipment.

. Developed and maintained updates to course material.

Education

Beavercreek High School, Beavercreek, Ohio. Majored in business.

Graduated in May of 1979.

Proficient with Military Standards, Computer Languages, Training, and

Technical Data.

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