Susan W. Knox
[pic]
**** **** ****** ****** ********, Arizona 85224
home 480-***-****
Email: abi4v6@r.postjobfree.com
cell 602-***-****
QUALIFICATION SUMMARY
Accomplishments
. Assisted in developing an automated system to allow downloading the
monthly AMEX bill and matching it to travel invoices, saving a
minimum of 2 work days per month.
. Assisted the MIS department in creating a company-wide travel
request system designed with checks and balances in place for pre-
travel approval.
. Awarded Inter-Tel, Inc. President's Award for outstanding service.
Nominated for, and received, many peer-awarded citations.
. Conducted detailed expense report audits after finding numerous
instances of expense account abuse and reported the results to
Executive Management.
Skills
. Microsoft Word, Excel, Outlook, QuickBooks, SABRE and other
Internet-related travel reservation systems
. Excellent typist and 10-key
PROFESSIONAL EXPERIENCE:
B.L.A.N.K Enterprises & Section 32 Partnership - Chandler, Arizona 2009
to current
Bookkeeper/Data Entry
. Enter hand checks into QuickBooks, match checks to invoices, review
account codes and change as needed
. Review credit card bills for proper account coding
. Reconcile monthly bank statements
. Review and reconcile monthly and quarterly investment accounts
. Review and revise contact and vendor lists
Inter-Tel, Inc. / Mitel, Inc. - Chandler, Arizona 1985 to 2009
Accounts Payable Clerk/Supervisor /Travel Coordinator
. Prepared all Accounts Payable job descriptions and requirements as
well as Policies, Procedures and Requirements for the Corporate
Policy Manual
. Managed, coded, tracked and paid all (approximately 150) expense
accounts, including the President/CEO's account
. Reviewed purchase orders and matched against invoices; coded and
entered invoices into custom written accounting system
. Researched and resolved vendor issues and/or disputes via email and
telephone
. Tracked and graphed production and administration policy non-
conformance events in an on-going overall Quality Management
Program
. Managed Petty Cash
. Promoted to Accounts Payable Supervisor in 1989
. Supervised as many as 4 accounting clerks
. Prepared and approved all invoices for payment
. Managed all month-end and year-end closings
. Coded and balanced monthly AMEX statement
. Created the Travel Manager position at Inter-Tel, Inc. in April,
1996
. Developed and updated a monthly Excel spreadsheet report and
PowerPoint graphic presentation of airfare expenses for company
executives
. Consulted and advised Accounts Payable department on all manner of
travel-related expenses
. Processed up to $120,000 in monthly air travel reservations as a 1-
person department
. Processed up 200-250 hotel and car rental reservations per month
EDUCATION:
Accounting/Bookkeeping - Mesa Community College
Seminars completed: "Women in Management", "Leadership & Supervisory
Skills for Women", Purchasing and Accounts Payable, "Quality Education
System" (8-week class), Amadeus and SABRE training, Sarbanes-Oxley
Compliance
References available upon request