Manager Customer Service

**** **** *** ******

Tulsa, OK *****

918-***-**** **********@*****.***

C H I LT O N K A S S I D Y O W E N S

Hopes to find a fun, encouraging atmosphere and, a place that shows

recognition also, reachable chances for promotions.

OBJECTIVE

EXPERIENCE

06/2007-05/2010 GT Security Tulsa, Oklahoma

Security Personnel

Worked as a part-time job on and off through these years.

Worked many events on short notice was always there when needed.

01/2010-05/2010 Absolute Landscape Tulsa, Oklahoma

Owner/Operator

Started this company from scratch and is still running and successful to this

day.

Grew the business to have over 20 clients both commercial and residential,

supervising over 2 employees.

Implemented training course for new recruits speeding profitability

and, timeliness.

09/2009-02/2010 DirecTV Tulsa, Oklahoma

Customer Service Representative

Beginning as one of top three performers coming out of my training class

and, steadily improved stats over entire work span.

Saved customers from terminating services with DTV, while upgrading

others for more profit.

Solved many operator error problems without having to send out

service call saving much money for DTV.

03/2009-09/2009 Break Point Fitness Tulsa, Oklahoma

Owner/Operator

Started this company from the ground up and, was one of many endeavors

that I tried kick off. This one yet unsuccessful in keeping open due to lack of

interest in community was very rewarding and educational.

Grew the business to have over 11 clients in the 1st three months and

had a 1-1 success in amateur fighting.

11/2008-11/2009 Zeledyne Glass Co. Tulsa, Oklahoma

Fabrication

Was commended from many supervisors that I was one of their

hardest workers.

01/2008-11/2008 Buckle Clothing Co. Tulsa, Oklahoma

Store Supervisor/Sales

Open / Close, delegate daily duties, merchandise, return to vendors,

customer returns, new employee training.

Promotions from new sales to a store supervisor.

Raise within the first four months.

06/2007-01/2008 Mortgage Solutions of Tulsa Tulsa, Oklahoma

Processor/Loan Officer

Helped prep, prepare, organize and finalize many loans.

01/2007-06/2007 Tulsa Ultimate Fitness Tulsa, Oklahoma

Gym Manager

Open / Close, new employee training, equipment knowledge, personal

training, product inventory.

06/2006-01/2007 Links at Bixby Golf Course Bixby, Oklahoma

Assistant Manager

Mow greens(grass) / apartment, all course maintenance / apartments,

fertilizing greens as needed, machinery knowledge, machinery maintenance.

Raise within the first four months.

Promotion to assistant manager.

07/2005-06/2006 Total Housing Tulsa, Oklahoma

Sales Associate

Thoroughly filled out customer paperwork and, worked to get them

approved for a home whether through FHA or regular financing.

Was told by Owner Greg Sandella that I was the best new sales associate he

had ever seen.

Had an outstanding 6 deals processing within first two months.

EDUCATION 08/2001-06/2005 Memorial High School Tulsa, Oklahoma

Diploma

Honors classes, and was graded on a 5.0 scale. Letterman four years

wrestling.

REFERENCES Call for References.

**********@*****.***

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