Administrative Assistant Customer Service

Joyce A. Spangler

*** *. ******** ******

Ft. Collins, CO 80521

970-***-**** Home

970-***-**** Cell

abi4rx@r.postjobfree.com

OBJECTIVE

. Seeking employment to utilize my years of experience and leadership to

benefit your company.

PROFICIENCIES

. Several years experience in both administrative and executive support

. Adept at Microsoft Office and numerous office machines

. Exceptional interpersonal, written and verbal communication skills

. Held Top Secret Clearance with US Government, Langley, VA

. Highly adaptable and capable of learning new applications

. Confident in taking the initiative and comfortable in multi-tasking

. Excellent organizational skills and extremely dependable

EXPERIENCE

11/2004 - 2/2009 MSI, LLC

Loveland, CO

Administrative Assistant

. Transcribe weekly homeowner association inspection reports

. Transcribe board meeting minutes

. Produce bid requests for contractual work

. Provide administrative support to the Director of Community Management

and seven Community Managers

11/2001 - 8/2004 Lennar Corporation

Williamsburg, VA

Administrative Assistant

. Processed all new hire paperwork; onsite Human Resource point of

contact

. Provided administrative support to the Regional Vice President and

construction staff

. Provided administrative support to the Track Customer Care/Warranty

Program ensuring the smooth flow of paperwork and communication

3/2000 - 6/2001 Inova Medical Group

Fairfax, VA

Senior Administrative Assistant

. Maintained schedules for CFO, CBO, & COO

. Updated Policy and Procedure Manual for RN Coordinator

. Assisted with physician credentialing and Human Resources

. Created presentations for marketing

. Transcribed minutes for all monthly meetings

. Assisted with medical records

8/1998 - 2/2000 Williamsburg Community Hospital

Williamsburg, VA

Administrative Assistant

. Assisted Practice Manager

. Attended meetings

. Minutes/transcription

. Time cards

8/1996 - 8/1998 Sarasota Memorial Hospital

Sarasota, FL

Administrative Assistant

. Screened physician applications for credentialing

. Arranged monthly meetings for various committees

. Non-exempt employee time card administration

. Supply inventory and ordering; prioritized mail and faxes

8/1989 -12/1995 Quest International (Unilever)

Sarasota, FL

Administrative Assistant - Accounting Department

. Received company's Customer Service Award four years in a row

. Payroll, accounts payable and receivable

. Travel arrangements, hotel reservations, expenses, presentations, and

minutes

. Assisted with Human Resources

. Scheduled meetings

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