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Customer Service Human Resources

Location:
Huntsville, AL, 35803
Posted:
October 13, 2010

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Resume:

Heather Leigh Hutchens

***** **** *****

Huntsville, Alabama 35803

Work: 256-***-****

Cellular: 256-***-****

Email: abi4q9@r.postjobfree.com

WORK EXPERIENCE

Employer: Norris Cylinder Company, Huntsville, AL (8/2009 to present)

Job Title: HR Assistant / Executive Assistant

Duties: Assists Human Resources in establishing, maintaining and

controlling personnel, employees, recruitment relations records, files,

correspondence, reports, and organization charts. Managing sensitive and

confidential matters like personnel relations, employee relations, and

organizational changes, planning and protecting the security of

information, data and files. Handling issues and inquires in unavailability

of HR Manager. Exercise independent judgment, decision-making abilities

and high level of confidentiality. Provide administrative support through

word processing, handling information requests, and performing clerical

functions. Responsible for all returned product, credits and rebates. Act

as liaison between management and field sales personnel to ensure proper

communication. Handle inventory and requisitioning of supplies, receiving

and directing visitors, coordinating company luncheons, scheduling meetings

and coordinating projects. Execute word processing projects; including

large-scale mailings, correspondence, and manuals. Assist out-of-town

candidates with travel, hotel and car service arrangements. Also assists

in Quality, Accounting, Engineering and Customer Service as needed.

Employer: Tyonek Solutions, Madison, AL (4/2009 - 8/2009)

Job Title: Contracts Administrator

Duties: Principle individual responsible for contract administration

functions in the procuring of items for contractors involved in the

production of one of more major defense systems (MDSs) or major subsystems

thereof. The several types of contacts awarded and contracts administered

through the procurement office were a series of complex firm fixed-price

negotiations. Basic Ordering Agreement (BOA)s, Indefinite Delivery

Indefinite Quantity (IDIQ) long-term contracts, Delivery Orders (DO)s,

commercial and non-commercial items. Contracts Administration and

production activities needed in acquiring spare parts, repair parts,

technical and commercial services. Administer the terms and conditions of

contracts, including such aspects as preparing solicitation, amendments,

contract negotiation, contract modifications and evaluation of performance.

Prepared designated price and cost analysis in accordance with Federal

Acquisition Regulations (FAR) and Defense Federal Acquisition Regulation

Supplement (DFARS). Presented to the Contract Officer (CO) in final form

for contracts execution.

Employer: Parker Hannifin Corporation, Huntsville, AL (6/ 1996 - 2/2009)

Job Title: Quality Technical Specialist - (1/2007 - 2/2009)

Duties: Principle individual responsible for all Quality Control

Documentation (QCD). Specific customer requirements were determined for

inspections criteria, cleanliness, packaging, labeling, certification,

packing and shipping. Reviewed and maintained material certification to

ensure that they met the chemical and physical requirements of our

specification, ASME and NCA3800 requirements. Conducted internal audits

and was periodically audited based on policy and procedure. Maintained and

revised procedural lists, controlled records, coding schemes and

coordinated all document control for all three Parker locations.

Job Title: Logistic Account Representative - (11/2002 - 12/2006)

Duties: Principle individual responsible for project review and bidding.

Duties included: Purchasing materials, reviewing costs, preparing budgets,

preparing monthly forecasts, tracking orders and preparation of reports for

current projects to be reviewed by management. Reviewed contractual

requirements and scheduled production and lead-time of materials, tools and

equipment. Provided administrative and technical leadership in the success

of multiple project wins and heavily assisted in setting up new

acquisitions.

Job Title: Export Coordinator - (6/1996 - 10/2002)

Duties: Plan and direct the flow of air/ocean shipments moving to overseas

destinations. Arrange shipping details such as export licenses, customs

declarations, and packing, shipping, and routing of product. Maintain

current information on import-export tariffs, licenses, and restrictions.

Frequently traveled to sister companies to train employees and update work

procedures. Ensure that all three Parker locations were in constant

compliance with customs rules and regulations. Maintained export records

and files and responsible for processing government quotations and orders.

EDUCATION

College/University

Faulkner University, Huntsville, Alabama (12/2004 - 2/2008)

Degree: Bachelor of Business Administration BBA - Major: Business

Management.



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