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Customer Service Representative

Location:
Sturgeon, MO, 65284
Posted:
October 18, 2010

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Resume:

Angelia Poff

***** ***** ***** **** ( STURGEON, MO 65284 ( 573-***-**** (

abi4pw@r.postjobfree.com

E

nergetic, hard-working and motivated worker known for accuracy, attention

to detail and timeliness in managing multiple tasks at one time. She brings

with her a wealth of knowledge and over 13+ years of experience in areas

such as customer service, healthcare, payroll, and general management.

Key Skills

REGISTRATION/SCHEDULING Records Organization & Management

Medical Terminology Apple/IBM/Microsoft Software

Microsoft Word/Office Teambuilding & Staff Supervision

Professional Experience

RUNDE OCCUPATIONAL AND ENVIRONMENTAL PHYSICIANS, PC - COLUMBIA, MO

Front Office Coordinator, 2007-2010

Organize and schedule all incoming/follow-up patient visits. Schedule

physical therapy for patients as well as MRI and X-Rays as ordered. Serve

as float-coordinator for two clinic locations (Columbia, Mo and Mexico,

Mo). In charge of patient registration and obtaining pre-vitals on all

patients. Train new employees on drug-testing procedures in accordance with

DOT regulations.

Woodmaster tools/Timberking. - Kansas City, MO

Office Assistant, 2005-2007

Answered a multi-line phone system. Placed orders for parts and processed

all completed orders. Handled all shipping/receiving as well as outgoing

mail. Balanced daily reports for A/R and provided assistance to fellow co-

workers when needed.

Monumetal life. - Kansas City, MO

Office Administrator 2004-2007

Served as a customer service representative for all policy holders.

Assisted clients with insurance requests and scheduled meetings for policy

holders and their agents. Conducted daily reports and filed paperwork.

Missouri book services- Columbia, MO

Client Representative, 1998-2004

Handled 40+ accounts for different clients with MBS. Updated database for

each client in accordance with their literature needs. Communicated daily

with clients to inform them of new available products and address any

questions they may have.

Education

MEXICO AREA VOCATIONAL AND TECHNICAL SCHOOL - MEXICO, MO

Certificate in Accounting, 1987

FULTON HIGH SCHOOL - Fulton, Missouri

Accounting I & II Focus, 1987

Technology Summary

MS WORD AND OFFICE ( LOTUS 1-2-3 ( IBM-PC ( APPLE ( WINDOWS XP ( WINDOWS

(ALL)

573-***-**** ( abi4pw@r.postjobfree.com



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