Service Air Force

OBJECTIVE:

To obtain a challenging career that will utilize my strengths for the good of the organization.

EXPERIENCE:

November 2007-present

Southwestern Illinois College Alternative Transportation System (ATS), Belleville, Illinois

Reservationist

• Take incoming customer phone calls for scheduling of ATS bus service.

• Schedule customer trips, cancellations, same day changes and same day service.

• Input customer and trip data into the current scheduling software.

• Assist co-workers and supervisors in compiling information for reports.

• Report hardware, software and system concerns to the ATS Computer Support Tech.

• Assist Senior Reservationist in informing customers, either verbally or in writing, of ATS

procedure violations as appropriate.

• Ensure ADA service requirement guidelines are met.

February 2002-June 2006

St. Louis Warehouse Company, St. Louis, Missouri

Office/Warehouse Assistant

Performed data input.

Compiled reports on filled orders.

Operated stock handling equipment.

Adjusted inventory counts and stock records.

January 1997 to February 2002

Midcoast Aviation, Cahokia, Illinois

Avionics Expeditor

Recorded and maintained inventory.

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Stocked and distributed inventory.

Supplied workers with needed materials.

Additional work history includes one year with Avtec Aviation; 1 year with Dynamic Transit

Trucking; four years with Fresh Warehousing; and six years with United States Air Force as an

aircraft maintenance crew chief.

EDUCATION:

Southwestern Illinois College, Belleville, Illinois: Microcomputer Service and Repair-1991

Southwestern Illinois College, Belleville, Illinois: Accounting Office Specialist-Current Pursuit

United States Air Force: 1981-1987

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S harla Stephens

511 North I llinois Street, Belleville, I L 62221 618/520-6927

abi4nq@r.postjobfree.com

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