Manager Sales

Douglas W. Ramsay

**** ********* ***** . *********, ** 37909

Home: 865-***-**** . Cell: 865-***-****

Email: abi4jc@r.postjobfree.com

Objective

To make a planned career change where my ability to develop/execute plans,

accept new challenges, integrate operational improvements, capitalize on

new market opportunities, and drive sales growth will be an asset.

Career Profile

Established a proven record of strengths, achievements, and experience in

business/sales analysis, new business start-ups, operational improvements,

strategic planning, financial management, staff training/development,

sales, and marketing. My ability to make an impact in any business

environment has been demonstrated by a strong career record and

achievements for adapting to new and more challenging business roles.

Specific strengths by category include:

. Operations: directing daily operations, including staff

training/supervision, ensuring regulatory compliance, improving

underperforming areas, and maintaining strong client relations.

. Employee Relations: managing H.R. functions (interviewing, hiring,

new hire orientations, scheduling, evaluating) and implementing

strategies that strengthen employee morale and establish a positive

culture.

. Strategic Planning: analyzing sales trends and operations to develop

improvement strategies and implementing procedures/programs that ensure

achievements of objectives.

. Financial Management: preparing forecasts, budgets, and financial

reports; analyzing P&L statements; purchasing equipment/materials; and

maintaining vendor relationships.

. Sales / Marketing: developing sales and marketing strategies that

improve company name recognition, support aggressive expansion efforts,

secure corporate/national accounts, and maximize revenues/profits.

Professional Experience

K-VA-T Food Stores, Inc. dba Food City Knoxville, TN.

03/09 - Present

Bakery/Deli Asst. Manager. Hired as a Bakery/Deli Cook and was

requested to join the management staff.

. After completing three days of training as a cook, was recognized by

District Manager as being overqualified for this position.

. Subsequently, was entered into the position of Bakery/Deli Manager

Trainee.

. Presently, training in all aspects of the Bakery/Deli Department

including but not limited to, ordering, inventory, scheduling,

assisting associates in serving customers and assisting cooks, bakers

and cake decorators in daily tasks.

IMAGEPOINT, Knoxville, TN

10/06 - 06/08

Project Manager. Managed sign manufacture and installation projects

for nation's largest sign branding company with yearly gross revenues in

excess of $165m.

. Individually, successfully completed conversion of (19)

Brooks/Eckerd's Pharmacies to Rite Aid Pharmacies, and as a team

completed (147) conversions in the Massachusetts market.

. Successfully completed conversion of (42) Universal/Hanover

Compression sites to Exterran in Canada, Texas, Wyoming, Oklahoma,

Colorado and New Mexico.

. Responsible for daily management of both the contractor, for

installation of signage, and with the customer to ensure a timely and

cost effective installation.

. Achieved a four out of a possible five in performance review from

immediate supervisor for calendar year 2007.

. Proficient on IBM AS 400 financial management system used to track

ordering, manufacturing, shipping and billing processes.

JENNA'S @ CHOTO, Knoxville, TN

02/06

- 05/06

Design & Pre-Opening Manager. Provided consulting services to this

lakeside, full-service marina restaurant regarding pre-opening operations

and design of the new lounge area.

. Handled all pre-opening contract negotiations with food and beverage

vendors and computer system designers.

. Assessed staffing needs, wrote employee manuals, and developed hiring

and training programs and procedures for managers and employees.

. Developed menus and wine lists for the 2006 season.

WOODFIRE RESTAURANT & THE BACKROOM, Severna Park, MD

03/98

- 09/05

Beverage Manager/ Bartender Led initiatives that streamlined operations,

reduced costs, and increased sales, quality, and customer satisfaction

for this upscale/casual 150-seat restaurant and 100-person capacity

lounge that generated $3.0 million in annual revenue.

. Hired, trained, and supervised a 15-person bar service staff.

. Increased sales and profits, controlled costs and inventory,

developed marketing concepts, and maintained a tradition of quality

service.

. Implemented promotional concepts, events, and programs that were

instrumental in generating a 10% sales increase.

. Developed stringent cost control measures that maintained 25% liquor

costs and 20% beer costs without sacrificing quality, selection, and

consistency

. Developed regionally acclaimed wine lists that increased sales while

maintaining 30% wine costs.

. Designed bar layout to maximize flow of operations.

BLACK FLY PROVISIONERS & BFK CATERING & CAF , Annapolis, MD

02/96 -

03/98

Kitchen Manager. Managed kitchen and food service operations, including

inventory control and ordering food and BOH products and supplies, for

this $500,000 catering firm and caf that primarily serviced clients in

the boating community and nautical industry.

. Ensured compliance with all company, state, and federal guidelines

regarding cleanliness, health, maintenance, and sanitation related

issues.

. Supervised and trained back of house employees, prepared weekly

schedules, and cross trained employees to maximize productivity.

. Coordinated and supervised catering activities for on and off premise

events with up to 200 attendees.

. Managed on-site event set-up, planned for special equipment,

delegated staff assignments, and ensured that customer service for the

event exceeded customer expectations.

A&E FOODS, Savage, MD

04/92 -

02/96

Accounts Manager. Managed sales, delivery, warehousing, and accounting

functions for this wholesale produce distributor with a diverse customer

base.

. Played a key role in the implementation of a new software system for

inventory control, accounts receivable, and accounts payable

applications.

. Selected by the software company to travel to Atlanta and work with

another produce distributor to assist in software implementation.

Education

NASSON COLLEGE, Springvale, ME

Bachelor of Arts, Major: Economics, Minor: Business Administration

International Exchange: University of Caen, France

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