Customer Service Medical Billing

Location:

Posted:

October 18, 2010

Anginetta M. McDade

Pike Road, AL 36064

***************@*****.***

OBJECTIVE

To gain a position that will allow me to use the valuable knowledge, experience, and skill that I

have gained in Medical Billing and Coding.

EDUCATION

Virginia College

May 2010 - Present

Medical Billing and Coding

GPA: 4.0

Honors: Presidents’ List

EXPERIENCE

2/2010-7/2010 Client Service Agent Randstad/ER Solutions

• Handled specific issues for customer

• Developed strong customer care skills

• Received inbound calls in call center environment

• Processed payments and explained to the customers their billed charges

4/2008-3/2009 Client Service Representative Holloway Credit Solutions

• Learned various client’s computer systems

• Contacted clients for personal information to begin collection procedures

• Typed important data into computer database

• Maintained important records used for auditing

• Composed sales packets to be used for special meetings

11/2006-4/2008 Substitute Teacher Montgomery Board of Education

• Supervised students while in class

• Provided students with scheduled assignments

• Assisted students with class work

• Provided students with homework assignments

10/2006-3/2007 Front Desk Clerk/Cashier Wingate Inn

• Provided hospitality with assigned rooms to be cleaned

• Provided quality customer service to guests

• Consulted with other local Hotels for room availability

• Received and processed payments

REFERENCES

Available upon request