Manager Supervisor
Resume:
Edward S Finnegan
Enterprise, Alabama, 36330
Telephone: 334-***-****
Email: **************@**********.***
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Objective: To secure a position with a well established organization with an
opportunity for advancement. A company where I can maximize my
multilayer of management skills, collection experience and training
experience that will lead to a lasting relationship with the organization.
Experience:
3-2010 to 9-2010 Dothan Motor Company Dothan, Al
Finance Manager
Manage and Oversee a 12 Million Dollar Portfolio.
Set Daily and Weekly Goals in Delinquency for the Team.
Maintain Monthly Charge Off Goal of 2% or below.
Coordinate Bankruptcies with Corporate Attorney.
09-2008 to 3-2010 Dealer Services Corporation, Dothan, Al
Customer Portfolio Representative
Daily customer calling of unresolved loan issues to inform, educate and
collect.
Daily assessment of collections and tracking of branch delinquency
goals and objectives.
Perform Branch Audits on Dealer accounts thru inventory verification.
Operations Supervisor
Educate and maintain the company's strong sense of urgency in
collections and audits.
Meet target or higher level of performance as it relates to the branch
goals and budgets.
Inspect branch operations for compliance in all areas of Policy,
Procedure and Audit.
Inspect branch personnel for utilization of skills and organizational
competencies.
Daily assessment of collections including performing daily Audits.
4-2001 to 7-2007 Advance America, Montgomery, Al
Divisional Director of Operations
• Manage the daily operations of 12 Centers in the Montgomery Area
including (Prattville, Millbrook, Wetumpka, Clanton and Tallassee).
• Evaluate daily operations in the areas of Growth, Bad Debt and Center
Profit.
• Establish training programs in Budget Evaluations, P & L Statements,
Collections and Staffing.
• Performed Weekly and Monthly Projections to ensure Center's are on
target for monthly and quarterly goals.
• Actively communicate with the Regional Director of Operations.
• Perform Monthly Audits to ensure all Company Policies, Federal, State
and local laws are being followed.
• Recruit, hire, train and monitor Center Performance.
3-1997 to 4-2001 Vanguard Services, Dothan, Al
Collection Supervisor
• Oversaw the Collections Department
• Managed 5 employees
• Trained employees in the areas of Collections, Legal’s and Skip Tracing.
4-1994 to 1-1997 Check Care Systems, Montgomery, Al
Collections Manager
• Managed 7 employees
• Implemented a Collections Program including Western Quick Collect,
Skip Tracing and Filing Legal’s
• Establish reports which included collection performances, goals and
trends of the industry.
Education:
1984 to 1985 Delaware Technical Community College
Business Administration
• Completed 1 year of College
• Business Courses Taken
Skills:
• Microsoft Word, Excel and PowerPoint
• Leadership and Motivational Skills
• Preparing Budgets and Budget Analyst
• Reviewing Profit and Loss Statements
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