Customer Service Technician

Torres D. Terrell

**** ******** ***** *** #**

Centerville,VA 20120

Cell:571-***-**** Home:703-***-****

**************@*****.***

Objective: To obtain a position that will enable me to use my strong

organizational skills, educational background, and ability to work well

with others.

Education:

High School Diploma

June 2004

Stonewall Jackson High School

Manassas,VA

Pharmacy Technician

August 2010

Old Dominion Job Corps Center

Monroe,VA

Experience:

Pharmacy Technician Trainee

Jan.2010 - Aug.2010

Old Dominion Job Corps Center

Monroe,VA

- Knowledge of medical terminology

- Customer service

- Filling Prescriptions

- Pharmacy maintenance

- Counting pills and label printing

- Place and Receive calls for refilled prescriptions

Work Experience:

Warehouse Worker/Package Handler

10/08 - 12/08

United Parcel Service, Chantilly, VA

Shipping & Receiving

08/05 - 10/08

Standard Office Supply, Washington, D.C

Inventory/Shipping & Receiving

01/04 - 08/05

Best Buy, Manassas, VA

Skills:

- Supervised loading and unloading goods, ensuring merchandise was handled

with care and placed correctly in warehouse

- Used computerized system to verify and pull inventory

- Accurately filled orders: prepared, wrapped, weighed and loaded items for

shipping according to pack slips

- Shipped high volume of orders daily; followed all

procedures and kept accurate records

- Monitored inventory paperwork and ordering, to keep warehouse fully stocked

- Resolved a wide range of problems, including missing merchandise, delivery

cancellations, damaged merchandise and incomplete deliveries

- Microsoft Office including Excel, Word, & PowerPoint

- Great customer service skills

Certifications:

National Pharmacy Technician Program Certification

August 2010

Old Dominion Job Corps Center

Monroe,VA

First Aid-American Red Cross Certification

April 2010

Old Dominion Job Corps Center

Monroe,VA

Cardio Pulmonary Resuscitation

April 2010

Old Dominion Job Corps Center

Monroe,VA

Awards:

Most Outstanding Pharmacy Technician Award (July 2010)

Chief of Justice - James Hall Dormitory (July, 2010 - August, 2010)

Secretary - James Hall Dormitory (June, 2010 - July, 2010)

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