Sales Customer Service
Resume:
Lynn M. LeSerra
561-***-**** ~ abi4ev@r.postjobfree.com
Resume
Goals: To utilize skills and abilities to meet a firm's goals in a loyal,
dependable, and professional manner.
LEGAL (P.I. LITIGATION/REAL ESTATE) EXPERIENCE
Murphy & Walker, Vero Beach, FL October, 2007
- March, 2008
Supervisor: Lewis Wil Murphy 772-***-****. abi4ev@r.postjobfree.com)
Litigation Paralegal, (6 mos/Temporary Assignment for person on
leave).
Williams & Sipowski, West Palm Beach, FL May,
1995 - February, 1996
Supervisors: Jim Williams 561-***-****. Jwilliamswlclaw.com)
Litigation Secretary, PI Defense.
Fleming, O'Bryan and Fleming (Firm dissolved), Ft. Lauderdale, FL
December, 1993 - April, 1994
Supervisors: Paul Regensdorf 954-***-****.
abi4ev@r.postjobfree.com)
Litigation Paralegal, PI Defense of FP&L and Cleveland Clinic Hospital
claims.
Wicker, Smith, et al., Ft. Lauderdale, FL June,
1991 - December, 1993
Supervisors: James E. Zloch, Esq 954-***-****.
abi4ev@r.postjobfree.com)
Litigation Paralegal, Defense work of Home Depot's Florida lawsuits.
Solomon & Murphy (Firm dissolved), Ft. Lauderdale, FL August,
1990 - June, 1991
Supervisors: Ron E. Solomon 305-***-****. abi4ev@r.postjobfree.com)
Litigation Secretary (plaintiff/defense).
DeCesare & Salerno (Firm dissolved), Ft. Lauderdale, FL
December, 1987 - August, 1990
Supervisors: Gary DeCesare, Managing Attorney (No longer practicing in
Florida).
Richard B. Berman 954-***-****. abi4ev@r.postjobfree.com), Mary
D'Ambrosio 561-***-****) and Michael Bonner (305-447-6500x139
abi4ev@r.postjobfree.com)
Litigation Secretary, PI Defense and workers compensation
(Travelers).
Duties: Organized and dictated/transcribed correspondences and record
summaries; prepared pleadings, motions, notices, written discovery and
responses; scheduling and travel arrangements; communicated with court,
attorneys, experts, witnesses and clients; trial preparation; worked
closely with law clerks and associates in case development, memorandums of
law, research, jury selection, witness interviews.
Key accomplishments: Assisted in 10 defense verdicts for Home Depot during
first two years. Top three of ten paralegals with highest, acceptable
billable hours (Wicker, Smith). Implemented management index of case
progression for more accurate and effective management. Received
performance bonuses. Instructed support staff on implementation of
computers and software programs (Travelers).
Pallotto, Hayson & Murphy, Hollywood, Florida
February, 1984 - August, 1987
Supervisor: Russell Hayson. (P. 954-***-****. Email:
abi4ev@r.postjobfree.com)
Real Estate Legal Secretary preparing closing documents and title
insurance issuance, scheduling, etc.
Key Accomplishments: Averaged 20 closings per week and received
frequent performance bonuses.
SALES/ACCOUNT EXECUTIVE
Vernon Sales Promotions August, 2003
- August, 2008
Supervisor: Dale Worden, Regional Sales Manager 813-***-****.
abi4ev@r.postjobfree.com)
Account Executive of business-to-business sales of promotional
marketing products. Partnering with Vernon provided me with the
administrative support and their 100+ years of professional expertise
to expand opportunities for the growth in sales to larger businesses
and national accounts.
Key Accomplishments: Regular recognition for individual orders over
$3K-$10K with excellent customer service.
Atlantic Graphics & Promotions, Inc., WPB, FL August,
1999 - September, 2008
Supervisor: Self. Small business owner of commercial printing and
advertising products.
Printing Broker of commercial printing, corporate wearables, marketing
products and logo sales. Continuously developed vendor and customer
accounts and relations; marketed locally and on website;
accounting/bookkeeping.
Key accomplishments: Managed 150+ accounts (private, government and
non-profits) retaining 90% of client base for 9 years. Individual
sales volume of $150,000+ per annum.
Cayman Business Forms and Classic Printers, Grand Cayman Isl.
October, 1996 - October, 1997
Supervisors: Rex Ebanks
Sales Manager responsible for maintaining and growing existing
accounts and marketing to acquire additional accounts of new on-site
commercial printing; responsible for tradeshow events, attended trade
shows for new product lines and vendor relations, and
managed/instructed team to successful business practices and account
relations.
Key Accomplishments: Marketed with "Mrs. Smith's cookie" promotional
campaign. Increased sales by 30%, securing accounts with reliable
service, quality products and effective marketing. Learned how much I
have in comparison to those with less fortunate opportunities.
EDUCATOR/INSTRUCTOR
Indian River School District September,
2007 - May, 2008
Administrator of Substitutes: Sue Mengerson 772-***-****)
Substitute Teacher for district, grades K-12.
Key Accomplishment: Marketed to area schools and was requested often.
Witnessed an epiphany of a high school student whose participation
developed from coming to class to sleep, to a desire to learn and
apply themselves after my lecture in American history. I provided
organized and meaningful instruction to various age, ability, and
subjects using skills acquired through life experiences and teaching
preparatory courses.
EDUCATION Indian River State College, Ft. Pierce, FL
Environmental Sciences, 2009-2010 (Masters core
courses)
Indian River State College, Ft. Pierce, FL
Educator Preparation, 2008
Palm Beach Atlantic University, West Palm Beach, FL
Bachelor of Science - Organizational Management,
1999
Broward Community College, Hollywood, FL
Associates of Science - Legal Assistant, 1991
TECHNOLOGY Microsoft Suite; WordPerfect, PC Law, ACT, QuickBooks. Daily
use of internet, scanning, facsimiles, and modern
technological devices.
CERTIFICATIONS Certificate of Completion, Basic Handwriting Analysis,
2010
State of Florida, Educator's Certificate of Eligibility,
Grades K-6, 2010
State of Florida, Educator's Certificate of Eligibility,
Business Education, 2010
PADI Certified Scuba Diver, 1975
COMMUNITY Volunteer at: Imagine Schools of South Vero (and room parent),
Habitat for Humanity, Child Care Resources of Vero, Team
Leader for ACA Relay for Life, Participant of Alzheimer's
Walk and Senior Resource Center 5K event. Previous Member:
Vero Christian Business Network; St. Lucie, Indian River,
and Palms West Chambers of Commerce, BNI Business
Networking of Wellington, Seagull Industries for Disabled
Adults, Palms West Alliance Church.
WHAT I VALUE America's freedom and opportunities, family, education,
community, environmental and product concerns and
awareness. I enjoy the outdoors, cooking, writing, reading,
the thought of equality in the world and world peace.
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