Customer Service Data Entry
Resume:
LOREE A. KIRSCHNER
GRAND RAPIDS, MI 49508
HOME 616-***-**** CELL 616-***-****
EXPERIENCE:
**/**/** - ******* - ************ at my Church.
*/**/**** - **/**/2008 Brillcast Inc. (Zinc Die-Cast Manufacturing)
Reason for leaving: Production Slow-down, Permanent lay-off
2005-2008 Production Administrative Assistant: Statistical Data Entry and Analysis: Collect data, enter, run
reports, report variances to Lead Personnel and Managers.
NAFTA Specialist: Confirm tariff codes, fill out Certificate of Origin, Manufacturer’s
Affidavit, and AALA forms as required, and send to customer. Customs Specialist.
Product Data Management - create/enter / update Bill of Materials from Estimator information
and blueprints
Collect/code/enter maintenance work orders/repairs into MQ1, balance hours, run month
end reports, chart hours and repair types.
Backup Receptionist for 6 line system, sort mail, direct phone calls, set up meetings, and update data
bases as needed, type up correspondence as requested and greet visitors.
1996-2005 Accounts Payable/Accounts Receivable Supervisor:
A/R: write up deposits, post cash to customer accounts, identify problem invoices-call customer.
collections.
A/P: matching/verifying/coding/entry through weekly check run
Month end closing for A/P and A/R, run statements, run month end reports for audit.
Customer service International company- resolve problems, questions, update shipping advisories to
customer. Coordinate logistics import and shipment with Freight Broker, A/P- full responsibility from
placing purchase order with vendor to paying invoices, A/R - full responsibility from invoicing, posting
ash to collections. Inventory control - run variance reports for purchases and inventory vs. customer purchase
orders.
NAFTA Specialist: Confirm tariff codes, fill out Certificate of Origin, Manufacturer’s
Affidavit, and AALA forms as required, and send to customer. Customs specialist.
Product Data Management - create/enter / update Bill of Materials from Estimator
information and blueprints: Item Master, Routing, Item Balance, Release Accounting and
miscellaneous data files for Engineering and Production Control. Issue Bill of Materials
to all departments
401k Plan Administrator: Enroll new employees, process loans and disbursements,
recordkeeping for control and audit.
AS400 System Operator: Install printers/terminals, educate/set up new employees on system,
system security for employees, problems solving system messages, troubleshooting Communication
problems and set up EDI with programmer.
Order office supplies, maintain copiers, printers, typewriters and various other office equipment.
1989 - 1996 Accounts Receivable:
Deposits, posting cash, collections, statements, month end close.
Product Data Management - create/enter / update Bill of Materials from Estimator
information and blueprints: Item Master, Routing, Item Balance, Release Accounting and
miscellaneous data files for Engineering and Production Control. Issue Bill of Materials
to all departments.
NAFTA Specialist: fill out Certificate of Origin, Manufacturers Affidavit, AALA as needed.
Customs Specialist
1987 - 1989 Receptionist, Accounts payable coding/entry, Secretary to the Controller
EDUCATION:
Alpena Community College - 1 year Law Enforcement
Alpena High School - Diploma
SKILLS:
AS400-System Operator, answer system messages, set up new employees, training, hook up terminals and
printers.
MAPICS - Product Data Management, A/P, A/R, Specialty menu’s - data entry, employee training, run
reports as needed, QUERY- run reports, export to Excel, Chart.
MS EXCEL, data entry, run calculations, spreadsheets for import shipments, chart information as needed,
Word- correspondence for myself and management as needed.
Tvalue-amortization reports for 401k loans.
MQ1-data entry, run reports, analyze and chart for maintenance.
MP2 - prior maintenance reporting program - data entry, run reports, analyze and chart for maintenance.
REFERENCES:
Available upon request
Contact this candidate