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Customer Service Project Manager

Location:
Birmingham, AL, 35215
Posted:
October 18, 2010

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Resume:

Corey A. Howe

*** ****** ***** ****** ****:

205-***-****

Birmingham, AL 35215 Cell: 205-***-****

E-mail: abi4d2@r.postjobfree.com

________________________________________________________________________

Qualifications Summary

A goal-oriented professional with experience in various areas of business

and construction. Adept at time management and customer service in a fast-

paced, goal oriented position. Highly organized with the ability to manage

multiple projects and meet deadlines. A team player with a strong work

ethic and excellent communication skills.

Areas of Strength

Time Management Field Experience Computer Literate

Estimating Experience Project Management

Customer Service

Professional Experience

ServiceMaster Clean - Birmingham, AL 12/2009 to 06/2010

Project Manager

Handled both marketing and project management for a new area franchise that

specializes in water and fire damage restoration to commercial and

residential buildings. Developed and implemented the marketing plan for the

franchise in the Birmingham area. Managed projects as they were received to

include the scheduling, equipment and labor requirements.

Travelers Insurance - Birmingham, AL 10/2006 to 04/2008

Field Adjuster

Responsible for negotiating and settling claims for damages to buildings

from various causes including fire, wind and water damage. Inspected

buildings and investigated the cause of loss to the buildings. Completed

estimates for repairs to the buildings including materials as well as labor

costs. Negotiated with contractors for their services to complete the

repairs as needed. Measured and sketched the building "footprint" both

freehand and using the Xactimate software program to illustrate the square

footage and replacement cost value for future underwriting concerns.

Corey A. Howe - Resume

Page 2

Farmers Insurance - Birmingham, AL 02/2003 to 09/2006

Field Adjuster

Responsible for negotiating and settling claims for damages to buildings

from various causes including fire, wind and water damage. Inspected

buildings and investigated the cause of loss to the buildings. Completed

estimates for repairs to the buildings including materials as well as labor

costs. Negotiated with contractors for their services to complete the

repairs as needed. Handled on average forty to sixty claims per month.

Vesta Insurance - Birmingham, AL 02/2000 to 01/2003

Inside Adjuster

Managed independent adjusters in the investigation of property claims.

Negotiated and settled claims with the property owners based on information

supplied by the building owners and the independent adjusters. Contacted

adjusters from other insurance carriers and negotiated and settled

liability issues to determine fault and responsibility for damages. Handled

arbitration filings when settlements could not be reached independently in

regards to liability.

Infinity Insurance - Birmingham, AL 03/1998 to 01/2000

Field Adjuster

Handled inspection and estimating of damages to vehicles. Negotiated

settlement for repairs or total loss to vehicles. Investigated vehicle

accidents to determine liability. Negotiated settlement for property and

casualty damages as a result of vehicle accidents.

Hibbett's Sports - Birmingham, AL 02/1997 to 02/1998

Assistant Manager

Retail sales of sporting goods. Managed receiving and stocking of

merchandise in all areas of the store. Managed store appearance and

cleanliness as well as the cashier station.

Alabama Power - Wilsonville, AL 06/1992 to 08/1995

Helper

I worked at the E.C. Gaston Steam Plant during summer and winter break

while in college. My responsibilities including coal handling on the

beltline, lawn care and janitorial duties. I worked both in the industrial

plant and outside the plant. Working conditions included working near the

boiler in very hot temperatures and at extended heights.

Education

University of Montevallo - Montevallo, AL

B.S. in Physical Education with Business Minor, 1996

Jefferson State Junior College - Birmingham, AL

Currently enrolled in Construction Management Associates Degree program

Computer Experience

Proficient with Microsoft Office products including Word, Excel, Outlook,

etc.

Familiar with building techniques and all materials used in residential

construction.



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