Sales Customer Service
Resume:
Trent D. Dunn 239-***-****
abi4bh@r.postjobfree.com
P.O. Box 60923 Ft. Myers, FL 33906
*Personal Note: I’m in Marketing, born to build brand awareness, create positive impressions and
generate revenue. If you think a resume tells the whole story, you might be missing the ideal
candidate. I invite you to meet with me to realize the positive impact I can offer you and your
organization. This year is the time to ‘get it right’. Know your market, understand your customer and
utilize only those resources which yield proper results. There’s more to discuss. I look forward to
meeting with you soon!
-Trent
Objective
Partnership with professionals determined to win, possessing high-altitude vision and a desire to lead
an industry with unparalleled customer service and premiere products & services. To live and lead with
passion, to see obstacles as growth opportunities, to inspire others with a smile and to illustrate a fixed
determination to WIN.
Accomplishments
Led Florida’s largest hurricane protection company in all aspects of marketing, advertising and public
relations for four years, as well as sales management for almost three. Exceeded all established goals,
including sales revenue increases, increased brand recognition, improved community relations, and
larger market share. All tasks were accomplished during difficult economic times without any real
threats of hurricanes within company footprint, a dramatic downturn in the growth industry and
complacency amongst buying public. Additional highlights include:
• Company named to ‘Inc.500’ and ‘Inc. 5000’ list of fastest-growing privately
held companies in America, 2006-2009.
• Awarded six News-Press “Best Of” awards in four years, 2006-2009.
• Recognized at Governor’s Hurricane Conference for industry excellence, 2008.
• Received Official Resolution from Lee County Commissioners, 2009.
• Provided ‘growth over growth’ sales figures year after year.
• Conceived and implemented ‘Major Storm’ as company mascot.
• Wrote and produced over 20 television commercials
• Created over 100 pieces of company collateral.
• Drafted all customer-based communications.
• Managed retail showroom space in International Design Center and in Miromar
Outlet Mall.
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• Oversaw all aspects of digital and social media, including 4 websites, dozens of
social media outlets, two blogs, newsletters, and special announcements.
• Wrote and distributed over 60 press releases.
• Bought all television, newspaper, magazine, tradeshow and newsletter ad space.
• Introduced Customer Service training curriculum to all office staff.
• Spearheaded all community-based events such as Edison Festival of Lights
Parade, Edison Children’s Parade, Cape Coral Red White & Boom
participation, etc.
• Oversaw ‘We Care’ program and all other charitable giving opportunities.
• Managed membership, participation and sponsorship opportunities in the
following:
Greater Fort Myers Chamber of Commerce
Christian Chamber of Commerce
Cape Coral Chamber of Commerce
Punta Gorda Chamber of Commerce
Bonita Springs Chamber of Commerce
Marco Island Chamber of Commerce
Condominium Owners and Managers Association (COMA)
Naples & Fort Myers Chapters
Building Managers International (BMI)
Lee Building Industry Association
Charlotte-Desoto Building Industry Association
Collier Building Industry Association
Cape Coral Construction Industry Association
-Board of Directors 2007-2009
-Construction Site Theft Task Team,
Chairman, 2008
-Membership Task Team, 2008-2009
Better Business Bureau of West Florida (BBB)
Cape Coral Youth Crime Intervention Program
American Red Cross
Lee Memorial Foundation-Barbara’s Friends
Alliance for the Arts
Harry Chapin Food Bank
LARC, Inc.
FISH of Sanibel, Inc.
Employment
Owner, TD2 Media, Inc., Feb. 2010-Present
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Niche agency providing clients with outsource services for specialized aspects of advertising and
marketing. Services include media buying, creative conceptualization & video production,
copywriting, website development, collateral creation and public relations. Incident management also
available, as requested.
Director of Marketing, Nov.2005-Dec.2009, Storm Smart Industries
Fort Myers, Florida
Oversee all aspects of marketing, advertising, community relations, charitable giving, and lead
generation. Mediums employed include in-house direct mail system, in-house telemarketing,
newspaper advertising, online programs, magazine insertion, television advertising, industry
periodicals, community events, tradeshows and event-based promotions. Manage all media relations;
attend civic functions as perfunctory role in community, and public speaking throughout area to public
groups alongside government officials, television personalities and other industry experts. Worked with
Wholesale Channel to expand reach into Gulf States and along ‘hurricane coast’. Created Co-op
advertising program for Dealer Network, as well as providing all dealers with ‘Marketing 101’ Starter
Kits.
Director of Sales & Marketing, March 2006-August 2009, Storm Smart Industries,
Ft.Myers, Florida
Took on additional duties as Director of Sales, managing all areas of sales, including staff of 16,
responsibility for all retail revenue, sales forecasting, meeting management and oversight, staff
training, and personnel hiring. Sales revenues during my tenure continued to outperform internal
expectations, as well as industry. Recognition for growth included four-year run in “Inc. 500” and “Inc.
5000” lists, 2006-2009, as one of America’s fastest growing privately-held companies.
Account Executive, June 2001-November 2005, Sprint Corporation,
Ft. Myers, Florida
Initial job duties were based in B2B wireless sales, providing area’s largest employers with wireless
solutions, both handheld and integrated. Achieved Pinnacle Club status within first year. Transferred to
Sprint Local Business Channel in 2003, providing designated customer list with complete telephony
solutions, including dial-tone, long distance, all network hardware, Cisco and Nortel telephone
systems, Ethernet solutions and fiber optic access. Achieved Presidents Club level status in first year.
Education
Missouri Valley College, Marshall, Missouri
-Marketing & Finance
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-Varsity Football letterman
-Sigma Nu National Fraternity member/officer
Personal
Currently residing in Lee County, Florida with my son, Jaden. Time away from work is spent with him,
enjoying the outdoors and supporting him in his various pastimes and activities.
References
Tracy Wilson, Marketing Manager, DataPartners
abi4bh@r.postjobfree.com
Steven W. Powley, Sales Director, Sprint
abi4bh@r.postjobfree.com
Roseanne Dinda, Manager, Fort Myers News-Press
abi4bh@r.postjobfree.com
Salary Requirements
I bring a level of commitment to all projects I become involved with. My time becomes yours, as your
passion becomes mine. Such a level of dedication requires a mutual agreement based on trust and
confidence. For the past many years, I have assisted companies in generating millions of dollars in
revenue, increased branding and marketplace awareness. My efforts have turned a company into a
‘community partner’, a product into a brand and a mascot into a known and respected member of the
community. While compensation packages differ, my income level has exceeded $125K for many
years, as well as including benefits packages and opportunities for growth.
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