Customer Service Engineer

Karen Denise West

**** *. ***** ***., #** ? Searcy, AR 72143 ?

Home: 501-***-**** ?

e-mail: ********@***.***

Objective A challenging position in a growing company which

effectively utilizes my experience and allows room

for growth.

Experience Jan. 2010 to Present Little Rock National Airport

Little Rock, AR

Buyer II

Originate requisitions and purchase orders to

assist in the control and supervision of all

Airport purchasing.

Recommend vendors and supply sources for Airport

purchases.

Review department pricing comparisons for accuracy.

Maintain inventory of and oversee all inventory

closets. Responsible for all department files;

Contract, General Vendor and Project files.

Originate RFPs, RFQs and other purchasing

documents.

Maintain monthly usage files for general office

equipment and review all invoices for approval.

Monitor website and respond to new vendor requests.

Nov. 2007 to Jan. 2010 Halla Climate Systems

Alabama Shorter, AL

MRO Buyer

Responsible for meeting purchasing needs in all

commodities and/or services, including budget

planning, requisition review, supplier selection,

order placement, and follow up.

Initiate supplier contacts for product, supplier

profile information and Request for Quotations as

required.

Establish and maintain rapport and business

association with suppliers and appropriate

salespeople.

Negotiate, place purchase orders, and enter into

contracts as necessary as required material and

services to ensure timely delivery with maximum

company benefit.

Recommend changes and push as appropriate to

corporate management in policies and procedures

that enhance the activity of purchasing or enhance

the accomplishment of the core business.

Experienced with Word, Excel, PowerPoint, Outlook

and SAP.

July 1997 to Nov. 2007 Milliken Design Center

LaGrange, GA

Purchasing Assistant

Research and qualify new suppliers.

Negotiate with suppliers.

Mediator between Milliken associates and suppliers.

Update pricing.

Perform market tests with suppliers.

Experienced with Word, Excel, PowerPoint, and Lotus

Notes.

Implement and update reports, charts, and graphs.

Frequent travel to corporate office and plant

locations.

Assist with training of new purchasing software

within the company.

Handle complaints and problems.

Work in both Supply and Raw Material sides of

Purchasing.

May 1994 to July 1997 Milliken Live Oak Plant

LaGrange, GA

Shipping Expeditor

Made sure that carpet shipments were on the trucks

and shipped in an expedient manner.

Located lost shipments.

Filed claims with freight carriers.

Made charts and graphs.

Team Leader.

1992 to July 1994 Milliken Design Center

LaGrange, GA

Customer Service/Controller's Assistant

Customer Service for Carpets & Rugs Business.

Paid invoices.

Input purchase orders.

Charts, spreadsheets, letters, etc.

June 1989 to 1992 Milliken Elm City Plant

LaGrange, GA

Plant Engineer's Secretary

Typed letters.

Filing.

Input purchase orders.

Invoices.

Dec. 1985 to May 1989 Bayou Park Apartments

Monroe, LA

Manager

Handled showing and leasing of apartments.

Marketing strategies.

Oversaw employees who handled maintenance and

cleaning of apartments.

Solved resident complaints.

Education May, 1978 Ouachita Parish High School Monroe, LA

Diploma

Aug. 1978 - May, 1979 Harding University

Searcy, AR

REFERENCES AVAILABLE UPON REQUEST

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