Customer Service Sales

Storey R. Tushek

********@*******.***

** ***** ******* **.

Oakland, TN. 38060

901-***-****(Home)

901-***-****(Cell)

OBJECTIVE

To obtain a position that will allow me to contribute my financial

planning, customer service, management and organizational skills,

as well as my team-focused approach to leadership to make a

significant and positive impact to achieving company goals and

objectives.

WORK EXPERIENCE

L INCARE- BARTLETT, TN.

D ecember 2009-Present Sales Representative

• Accountable for the growth of DME sales for the

c enter.

• Responsible for establishing relationships with 192

a ccounts .

• Accountable to achieve the goals given by the

c ompany and maintain them.

• Responsible for knowing the medical products and

h ow to present them to the physicians in a medical

e nvironment.

• Accountable for the catering to all 192 accounts in

t he Memphis area.

JC Penney Company – Memphis, TN.

September 2007 – Sales Manager (Division 4)

• Accountable for customer satisfaction –Division 4 has to be at

60% score every week to achieve this goal.

• Maintain a division that consists of twenty people

• Maintain district Set Sale planners every month including

department refresh to improve customer appeal and

satisfaction and align with the Set Plan.

• Responsible for opening and closing of the store including

maintaining and adherence to standard operating procedures

for both functions.

● Representative for United Way

● Responsible for the hiring, training, coaching, and developing

of the associates.

Spidle Sporting Goods Demopolis, Al.

2006-Administrative Assistant

• Maintain log of tanning bed contracts

• Maintained payment record of approximately 200 clients

Dream Lake Lodge Livingston, Al.

2007 –Hostess

• Responsible for maintenance and house keeping of 7 number

of guest rooms

• Hostess duties included customer service and satisfaction

• Helped ensure food delivered timely

Student Union Center Livingston, Al.

2007-Receptionist

• Telephone services, ensuring employees knew and adhered to

job schedule.

• Responsible for closing the center down at night.

The Perfect Touch Demopolis, Al.

2007 –Retail Associate

• Responsible for inventory control

• Marked and priced all inventory prior to display on the sales

floor

• Maintained accounts – notified customers with overdue

accounts

• Responsible for maintaining customer satisfaction

R ELEVANT COURSES

L incare medical training in St. Louis Mo . o n the entire upper

r espiratory system and all DME and medication available.

A nnual Compliance training on HIPPA Law,the FDA, CAP,

a nd the laws of most accepted insurances.

Windows XP, Microsoft Office. Customer Service and People Skills.

Certification in Behavioral Interviewing. 2007 Sales Manager Trainee

Certification, Business Law, Finance, Marketing, Business

Management, Accounting 1,2, and 3, and Business Statistics.

EDUCATION

The University of West Alabama

College of Business

BBA, Business Management Major -- August, 2007

ACTIVITIES AND INTERESTS

Student Government Association Representative

Students in Free Enterprise (Received Second Runner up in Atlanta

Competition 2007)

Contributor & Member of Staff at American Red Cross Blood Drive

Active Member of First Baptist Church, Selma, AL

Miss Meadowview Christian School (Beauty Pageant), 2001

First runner Up, Miss John T. Morgan Academy (Scholarship Program)

(2002)

Top Ten, Miss Paragon, 2004 (A scholarship program in college)

Participated in judging the National DECA Competition for Retail Sales

Represented JC Penney’s Wedding Registry at David’s Bridal.

R EFERENCES

Available upon request

Contact this candidate