Customer Service Medical
Resume:
Jessica M. Cleary
Grove City, OH 43123
Education: Grove City High School
Grove City, OH 43123
Columbus State
Community College
Skills: Keyboarding 60 wpm
Answering multiple
phone lines
Filing
Microsoft Word
Microsoft Excel
Some medical
terminology
Scheduling Patients
Work Experience:
September 2009- Present Law Office of Anthony N. Gurvis
830 West Broad Street
Columbus, OH 43222
Paralegal
* Assistant to the attorney
* Research police reports
* Send letters out to potential clients
* Contact insurance companies
* Contact different medical facilities for client information
* Answer clients phone calls
* Send demand packages to different insurance companies
May 2009-June 2009 HKI Associates, Inc.
2929 North High
Street
Columbus, OH. 43202
Front Desk/Receptionist
* Answering multiple phone lines
* Taking messages
* Logging information into the computer
* Greeting clients
Jessica M. Cleary
March 2008-July 2008 Grove City License Agency
3066 Southwest Blvd.
Grove City, OH. 43123
Customer Service
* Calling other license agencies
* Logging information into the computer
* Calling and delivering information to other license locations
* Making bank deposits
June 2004-Present Ohio State University
On an as needed basis Department of Otolaryngology
5175 Morse Rd
Gahanna, OH 43230
Receptionist and Medical Records
* Filing of correspondence into patient charts
* Pulling and filing charts prior to or after clinic hours
* Delivering necessary documents or parcels to other physicians
* Taking messages for doctors
* Verifying Insurance
* Calling patients back with the information needed
* Scheduling up to 50 patients a day
* Answering multiple phone lines
* Collecting Copays
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