Chiffon M. Burns
**** *. ******** ***** ****. Norfolk, VA 23502
757-***-**** ***************@*****.***
Alternate:561-***-****
Qualifications
Skills and Abilities
. Over 14 years of data entry and clerical experience
. Enthusiastic, professional and energetic with excellent communication
skills
. Excellent data entry skills with keystroke rate of over 12,000 ksph
. Excellent internet research skills
. Ability to learn use of computer programs quickly
. Strong attention to detail; accurate
. Excellent administrative skills, including filing, clerical, telephone;
type 50-60 wpm
. Ability to organize work efficiently and work independently
. Excellent ability to analyze information
. Enjoys the challenge of new projects
. Excellent problem-solving skills with a demonstrated ability to work with
little supervision and make appropriate decisions
. A clear focus on quality along with having initiative, drive and self-
motivation to stay organized and complete projects thoroughly and in a
timely manner.
. Can be relied upon to meet schedules and deadlines.
. Ability to maintain confidentiality with private and sensitive
information
. Enjoy working cooperatively as part of a team
. Demonstrate dependability, tact, and ability to follow instructions
. Ability to act effectively in diverse interpersonal settings and work
with multicultural contacts with sensitivity
. Knowledge of proper use of standard office equipment including shredders,
fax machines, printers, and photocopiers
Education
Graduate received diploma
South Broward High School; Hollywood, FL
Computer Skills
MS Office Suite: MS Word, MS Excel, basic MS Outlook & MS Access
skills
Additional: Paradox (medical proprietary software) and AS400
Professional Experience
Data Entry Clerk
Advantage Interpersonal Services; Parsippany, NJ; December 2009 to March
2010
. Entered car repair information into the system for damaged vehicles
Unit Coordinator/ Data Entry Clerk/ Scanner/ File Clerk
Sheridan Health Corp; Sunrise, FL; October 2006 to January 2008
. Processed requests related to patient files
. Processed patient folder; filed and retrieved patient folders
. Faxed reports;
. Scanned information into system to retain digitally
. Prepared data for computer entry by compiling and sorting information;
established data entry priorities into AS400 system.
. Processed coded medical records, reviewed data for deficiencies;
resolved discrepancies by using standard procedures or returning
incomplete documents to the team leader for resolution.
. Entered patient and medical record data by inputting alphabetic and
numeric information on keyboard
. Followed established procedures for data entry requirements and for
filing weekly and monthly reports.
. Verified and entered customer and account data by reviewing,
correcting, deleting, or reentering data; combined data from multiple
sources when information was incomplete; purged files to eliminate
duplication of data.
. Tested customer and account system changes and upgrades by inputting
new data; reviewing output.
. Secured information by completing database backups.
. Maintained daily operations by following policies and procedures;
reporting needed changes.
. Maintained customer confidence and protected operations by maintaining
confidentiality.
. Contributed to team efforts as needed.
. Provided departmental administrative assistance with filing, scanning
documents, processing mail, receiving deliveries, and making
departmental deliveries.
Insurance Clerk/Data Entry
Aequicap formerly Transportation Financial Group; Ft. Lauderdale, FL; March
2005 to July 2006
. Provided clerical assistance to commercial insurance firm; processed
and mailed renewal notices, policies, and payment reminders.
. Prepared and completed customer policy forms
. Quoted outstanding balances; posted payments to client accounts.
. Accessed computerized account files to obtain or update information
and data.
. Prepare billing information to third party intermediaries for services
rendered or for fees or other related charges;
. Enter standard or coded data from forms or documents into computer
terminal.
. Typed a variety of numerical or alphabetical data which may include
requisitions, claims, or reports; Reviewed all customer accounts to
verify the accuracy of information and make any required changes for
proper billing purposes.
. Reviewed customer's insurance forms for completeness and accuracy
Data Entry Clerk
Vista Health Plan; Sunrise, FL; September 1997 to December 2002
. Worked in the Credentialing Department to ensure complete
credentialing
applications.
. Entered patient charge and diagnosis information into computerized
database system (Paradox).
. Filed, printed and distributed daily reports
Followed procedures for organizing and maintaining physician
demographics in the computer and maintained the order of all history
. Worked with the National Practitioner Data Bank to retrieve and input
data.
File Clerk/Data Entry Operator
Terry's Auto Supply; Hollywood, FL; November 1992 - December 1996
. Provided bookkeeper support in managing customer accounts, invoicing,
and billing.
. Assisted with processing accounts receivable, resolving account
discrepancies, and filing invoices.
. Entered company products into the data system and processed customer
orders.
. Provided receptionist assistance including answering phones
. Responsible for tallying and totaling payment checks on 10-key adding
machine and preparing for bank deposit.
Data Entry Operator
Bristol West Insurance Group; Davie, FL; January 1988 to December 1990
. Entered and updated customer information in the client database
system.
. Organized insurance forms with the goal of improved record retrievals.
. Entered data from completed insurance forms into database; uploaded
information as required.