Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Augusta, GA, 30906
Posted:
September 01, 2010

Contact this candidate

Resume:

Darius E. Jefferson, Sr

**** ****** **, *** ***

Augusta, GA

404-***-**** cell

abi41j@r.postjobfree.com

EDUCATION Associate of Arts Degree, April 1990

Concordia College/ Selma,

AL

PROFESSIONAL Schneider National/ Green Bay, Wisconsin

(Hdq) 800-***-****

EXPERIENCE Professional Truck Driver, November 2006-

May 2010

Richmond County Board of

Education/ Augusta, GA 706-***-****

Substitute Teacher,

(inactive) October 2006- Present

Dominos Pizza/ Augusta,

GA 706-***-****

Delivery Driver, June

2006- November 2006

Norrell Staffing

Services/ Augusta, GA 706-***-****

Assembly Technician, (John

Deere) December 2005- June 2006 (Laid Off)

Bob Richards Nissan/

North Augusta, SC 803-***-****

Sales & Leasing

Consultant, September 2005- November 2005

Augusta Mitsubishi/

Augusta, GA 706-***-****

Sales & Leasing

Consultant, November 2004- September 2005

Comcast Cable/ Augusta,

GA 706-***-****

Communications

Technician, August 2004- October 2004

Responsibilities (Include

but are not limited to)

*Connecting cable

subscribers with Comcast cable and internet.

*Troubleshooting data

and signal problems in relation to the customers

receiving a clear and

strong cable and internet signal.

*Running cable lines from

telephone poles, under houses, and underground.

JP Morgan

Chase/Manhattan, NY 212-***-****

Audio Visual Consultant,

March 2004- July 2004

(see Job Descriptions)

Atlanta Marriott

Alpharetta/ Alpharetta, GA 770-***-****

LEVEL 3 Event Technology

Supervisor

and Catering Service

Supervisor, December 1999- April 2001

April 2002- December 2003

(see Job Descriptions)

Indianapolis Marriott

Downtown / Indianapolis, IN

(White Lodging Services)

317-***-****

Catering Service Manager,

May 2001- March 2002

(see Job Descriptions)

*Responsible for

convention space totaling 40,000 sq. feet.

Atlanta Marriott

Marquis/Atlanta, GA 404-***-****

Audio/Visual Supervisor,

April 1999- December 1999

(see Job Descriptions)

*Supervised Audio/Visual

operations for 120,000 sq. feet of meeting

space.

Audio/Visual Technician,

July 1993- June 1995

Lead Banquet Aide,

(Supervisor) January 1993- July 1993

Banquet Aide, March 1991-

January 1993

Adam's Mark Hotel/

Charlotte, NC 704-***-****

Catering Service Manager,

May 1998- October 1998

(see Job Descriptions)

*Responsible for

Convention operations for 52,000 sq. feet of meeting

space.

Southern Audio Visual /

Atlanta, GA

Freelance Audio/Visual

Technician, March 1998- May 1998

(see Job Descriptions)

Avtek Staffing Services/

Atlanta, GA

Freelance Audio/Visual

Technician, October 1997- May 1998

(see Job Descriptions)

Memphis Marriott/

Memphis, TN (Franchise)

Audio/Visual Manager,

October 1995- December 1996

Catering Service Manager,

December 1996- May 1997

(see Job Descriptions)

*Responsible for the

Audio/Visual operations for 14,500 sq. feet of meeting

space.

*Created and instituted

the Standard Operating Procedures for this

department.

ACHIEVEMENTS MCRB (Management Candidacy Review Board)

Approved (Marriott Corp)

January, 2001

(5) Bill Tiefel Awards

(Marriott Customer Service)

Nomination Manager of the

Quarter May 1996

Member of the TQM

Committee January 1993- December 1994

Completed Supervisory

Development 1993

Member of the NAACP

(January, 1999)

OFFICE SKILLS MAVRICK, NGS, Delphi, LMS, PeopleSoft,

Microsoft Word, Microsoft

Excel, Microsoft

PowerPoint, Windows 95, 98, ME, & XP, Installing

hardware & software

JOB DESCRIPTIONS Event Technology Supervisor/Manager/Technician

*Responsible for the

setup, breakdown, and maintaining of all audiovisual

equipment for the

hotel in meeting rooms, guest rooms, & suites.

*Ensuring that the

audiovisual in the meeting rooms are set according to

BEO specifications.

*Checking with the

client before, during, and after their meeting to ensure

that everything went

well and that their equipment worked to their

satisfaction.

*Ensured the proper

billing for each client function.

*Responsible for the

schedules, progressive discipline, and budget for the

Audio Visual Dept. and

its associates.

Catering Service

Supervisor/Manager/Lead Banquet Aide

*Responsible for the

setup, breakdown, and maintaining of banquet

equipment in all hotel

space for meetings, parties, and banquet functions.

*Ensuring that the

meeting rooms are set according to BEO specifications.

*Checking with the

client before, during, and after their meeting to ensure

that everything went

well and to their satisfaction.



Contact this candidate