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Human Resources Customer Service

Location:
Strongsville, OH, 44136
Posted:
October 18, 2010

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Resume:

Alicia M. Perez

***** ******* *****

abi40l@r.postjobfree.com

Strongsville, Ohio 44136

440-***-****

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Objective To obtain a position as a Human Resources Assistant within your

firm

Education Baldwin-Wallace College, Berea, OH

Bachelor of Arts in Business

Major: Health Care Management

Minor: Human Resource Management

Cuyahoga Community College, Parma, OH

*Awarded Certificate of Outstanding Academic Achievement for a GPA of

3.75+

Work The Cleveland Clinic, Beachwood, Ohio

Human Resources, Benefits and Compensation/Employee

Relations Temp May 2010-Present

The Goddard School, Strongsville, Ohio

Temporary Assistant Director, Administrative Assistant,

Educator Assistant, April 2008-Present

. Performed the duties and role as assistant director

while the director was on maternity leave

. Aided and supported the director in overall

administration of the school

. Directed and coordinated special activities of

teachers, students and parents

. Processed enrollments, kept attendance and health and

safety records

. Ordered supplies on a weekly basis

. Kept all students' files up to date, including medical

and emergency contact information, and records of any

behavioral incidents.

. Scheduling of teacher hours, employee interviews and

tours of the school

. Conducted tours of the school and explained the

center's policies, fees, regulations and curriculum to

new families

. Processed tuition and billing

. Helped insure that the facility is in full compliance

with all licensing and safety regulations by updating

licensing paperwork and scheduling any needed

inspections

. Filled in for teachers or assistants when a substitute

was not available

Alicia M. Perez

15660 Gifford Court

abi40l@r.postjobfree.com

Strongsville, Ohio 44136

440-***-****

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Work

Experience

(Continued) Buca di Beppo, Strongsville, Ohio

Certified Store Trainer and Leader, Server, Closer June 2003-January

2007

. Trained new employees

. Attended certified trainer meetings with the GM to

review sales techniques and other important issues of

the restaurant

. Provided excellent customer service and courtesy along

with displaying a professional attitude at all times

. Organized and assigned server duties throughout shifts

to ensure that all tasks were completed thoroughly

prior to shifts end

Training and Communicable Diseases (January 2010)

Certification: First Aide (April 2010)

CPR Certified

Activities Volunteer at St. John Neumann Church (Strongsville, OH)

8th Grade Camp Counselor, 2007-2009

Susan G. Komen Race for the Cure (Cleveland, OH)

Advocate for Breast Cancer Awareness, 2008-2009

Walk for Communication (Baldwin-Wallace College)

Advocate for Research and Funding for Speech Disorders in

Children, 2009

Hispanic-American Student Association (Baldwin-Wallace

College)

Volunteered as a publicist to advertise upcoming campus

activities/events, 2009

Computer Microsoft Windows XP

Skills Microsoft Office 2007

SmartBoard

Alicia M. Perez

15660 Gifford Court

abi40l@r.postjobfree.com

Strongsville, Ohio 44136

440-***-****

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PROFESSIONAL REFERENCES

Melanie Adriance

Director of The Goddard School (Strongsville, OH)

Work: 440-***-****

Christopher Miller

Owner/President of Axis Financial Group Inc. (Middleburg Heights, OH)

Cell: 440-***-****

Ross Federico

Human Resources Director of The Cleveland Clinic Foundation (Beachwood, OH)

Work: 216-***-****

*Reference letters available upon request



Contact this candidate