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Customer Service Management

Location:
Mexia, TX, 76667
Posted:
October 18, 2010

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Resume:

*** * ******* ** *****

254-***-**** OR

po box **88 254-***-**** cell

mexia, tx 76667

E-mail

yolanda_gardner@h

otmail.com

Yolanda Gardner

Summary of 1996-2010

qualifications Admin. Secretary

Computer knowledge, Microsoft, excel, power point,

spreadsheet, quick books, internet, office, word,

windows 95-2003, calculator, printer, fax, scanner,

copier, typing (wpm 65), data entry, 10-key, money

management, payroll, timesheets, customer service.

Education 2008-2009 TSTC-Waco

Waco, TX

Dental Assisting

Experience 2008-2009 TSTC-Waco

Waco, TX

Dental Student

Training in chairside assisting, maintaing

handpieces, sterilization and disinfection control,

radiology: exposing, processing, and mounting.

Seating crowns, customer service and office duties

2009-2010 Dr. Charles Dillon

Groesbeck, TX

Position as a dental assistant from October 2009-

March 2010. Chairside assisting with 4-handed

dentistry, sterilization, maintenance of

operatory, tray set up, meet and greet patients,

answering telephones, filing patients records,

scheduling appointments, recall, radiography,

processing & mounting radiographs, impressions,

seating temporary crowns, assisting in restorative

dentistry, assisting in general dentistry,

assisting with pediatrics and impaired patients,

ordering supplies, communication skills with

patients, and money management skills.

2001 - 2009 M & L Construction Groesbeck, TX

Secretary

Filing paper work, answering phones(1-4 lines),

bookkeeping, payroll, timesheets, general office

work, scheduling appointments, purchasing

equipment, money management skills, customer

service skills. Part-time while in school.

2004-2006 TYC

Mart, TX

Juvenile Correctional Officer

Ensuring safety of juvenile delinquents and

employees. Helping to rehabilitate juvenile

delinquents to be a part of society again.

Languages Primary language is English. Speak, read, write

Spanish fairly.

Community Pre-paid legal, church, member of Phi Theta Kappa

activities (Honor's Society)

References Laki Jones 512-***-****

Martha Carter 254-***-****

Audrey Morgan 254-***-****

Dr. Dossey 254-***-****

Pam Wood 254-***-****

Lonnie Hall 254-***-****

Objective To further my education and strive to be the best

that I can be, and always put God first.

Hobbies Travel, recreation, family time

Interests and Church, volleyball, family

activities

Academic National's Honor Society, Phi Theta Kappa, Dean's Honor

Roll

Achievements List, President's Honor Roll List, Graduated with

honors.



Contact this candidate