Customer Service Assistant

Tamika Wells

*** ****** ****** *****

Rose Hill, NC 28458

Home #: 910-***-****

Cell #: 910-***-****

Email:abi3w5@r.postjobfree.com

OBJECTIVES

• To secure a responsible position in a facility where I can utilize my knowledge, skills, and creativity.

QUALIFICATIONS

• Assisted in direct care of children

• CPR Certified

• First Aid and Safety Certified

• Assisted in educating children for home care and discharge planning

• Operated and maintained monitors of bio-medical equipment

• Knowledge of medical terminology and medication administration skills

• Charted and documented child care records

• Proficient in All Microsoft Office Programs (Word, Excel, and etc.)

• Strong oral communication and listening skills

• Ability to objectively conduct research, analyze data, and manage staff

EDUCATION

• Fayetteville State University, Fayetteville, NC – 2004/2009 (Bachelor of Science degree in Psychology with a minor

in Biology)

• James Sprunt Community College, Kenansville, NC – 2010 (Career Readiness Certificate and Certified Nursing

Assistant I Certificate & Phlebotomy I License)

• Wallace Rose - Hill High School, Teachey, NC - 2000/2004 ( diploma received )

WORK EXPERIENCE

Tri County Youth and Community Outreach- (2009 – present) N. Southerland St. Wallace, NC (Social Worker

I)- undertaking and writing up assessments, maintaining accurate records and preparing reports for legal action,

recommending and sometimes making decisions about the best course of action for a particular service user,

participating in multidisciplinary teams and meetings, for example child protection, mental health.

• Coty Enterprises, Warsaw, NC: 4/ 08 to 9/ 08 - (Seasonal) Distribution employee responsible for inventory of

products, preparing orders and making sure orders are transported to the right customers.

• Shoe Show: 01/ 06 to 02/ 07 - Sales Associate responsible for inventory of shoes as well as other apparels and

stocking.

VOLUNTEER EXPERIENCE

• Tutor for Wallace Elementary 5th Grade Advanced Math and Reading- Wallace, NC 01/10 to present

• Tutor for James Sprunt Community College Students- Kenansville, NC 01/10 to present

• Microbiology Lab Assistant for Fayetteville State University - Fayetteville, NC 01/07 to 05/08

***References available upon request***

At present job i am proficient in typing and good at spelling, punctuation, grammar, and oral communication. I have good

customer service and interpersonal skills as well as being tactful in dealing with people. I have good judgment,

organizational or management ability, initiative, and the ability to work independently.

Contact this candidate