Administrative Assistant Customer Service

Kelly Marie Fleshood **** Loch Gate Lane

Powhatan, Virginia 23139

804-***-****

E-Mail: abi3w1@r.postjobfree.com

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Objective

To obtain a full time position, which will allow the opportunity to utilize

my organizational and business skills.

Skills

Accurate typing ability of 61 to 64 words per minute

Knowledge of Word Perfect 6.1 for Windows

Knowledge of Microsoft Word, Excel, Publisher, Adobe PageMaker 6.5, and

PowerPoint

Excellent telephone techniques

Excellent customer service skills

Education

The Braxton School of Business Richmond, Virginia

Administrative Assistant Program September 1997 to June

1998

Courses include Administrative Office Systems, Administrative Office

Simulations, Machine Transcription, Business Law, Professional Development,

Word Perfect 6.1 for Windows, Microsoft Office I & II, Business

Communications I & II, Accounting I, Business Math, Keyboarding, and Skill

Development.

John Tyler Community College Midlothian, Virginia

General Studies December 1995 to May 1996

Powhatan High School Powhatan, Virginia

General Studies Diploma June 1994 Graduate

Work Experience

ECR Pharmaceuticals Richmond, Virginia

Administrative Assistant December 2009 to Present

Duties include assistance in preparation for meetings throughout the year

for training on new product, help with Patient Assistance Program, making

travel arrangements, typing itineraries, memos, forms, checklists,

assistance with Purchase Orders, making sure training text is up to date,

renewal of magazine subscriptions, scanning and copying of information to

disks, filing, keeping personnel information organized and up to date,

checking in product, answering the telephone, and assist in processing the

mail.

Prudential Slater James River, REALTORS Richmond, Virginia

Sales Coordinator July 2006 to November

2009

Duties included assisting Broker and agents in processing Listings and

Sales, designing facts sheets, flyers, postcards, use of MLS (Multiple

Listing Service), typing of Listing Agreements, Purchase Agreements, and

other forms, preparing Listing and Sales packages, working with UDS

(accounting software), assisting in recruiting new and experienced agents,

maintaining all files, answering the telephone, and greeting clients.

Woolfolk Properties, Inc. Richmond, Virginia

Administrative Assistant June 1998 to June 2006

Duties included answering multi-telephone lines, sending out alpha pages,

scheduling appointments, keeping track of important dates, transcribing

letters, memos, forms, checklists, and all other correspondence, assembling

sales packages, designing flyers, accompanying the President of Woolfolk

Properties, to meetings and taking minutes, sending out faxes, making

copies, filing, ordering office supplies, assisting with budgets, leases,

and communicating with tenants.

References

Personal and professional references available upon request.

Contact this candidate