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Human Resources Customer Service

Location:
San Diego, CA, 92104
Posted:
October 18, 2010

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Resume:

San Diego, CA

760-***-**** abi3p1@r.postjobfree.com

Profile

Summary

Key Skills

Experience

Melissa Gomez

HUMAN RESOURCES GENERALIST / HR COORDINATOR

Dedicated HR professional with over five years of experience managing a full spectrum of human

resources programs, services, and functions. Strong command of employment laws, compliance

issues, benefit plans and payroll administration.

Proven success introducing process improvements, recruitment programs, staff development

Initiatives and database refinement.

• •

HR Generalist Affairs Legal Issues & Compliance (ADA, EEO,

• FMLA, FLSA, OSHA)

Benefits / Payroll Administration

• Confidential Record Keeping

HRMS Database Administration

• Staff Recruitment & Retention

Labor / Employee Relations

• Mediation / Dispute Resolution

HR Policies & Procedures

• Disciplinary Procedures

Employee Counseling

• Employee Development / Training

Analytical Data Processing

MaxLinear, Inc. – Carlsbad, CA

Human Resources Specialist (2008 to 2010)

Assist HR Management Team with employee inquiries, providing resolution in a timely and efficient manner,

demonstrating excellent customer service with follow ups, if necessary. Maintained all Active, Terminated,

Confidential and Benefit files for employees. Processed requests for department and employee status changes,

ensuring accuracy on database and in employee files. Processed daily, weekly, monthly and ad hoc reports for Benefits,

Employee Information, Payroll (ADP, PAYCHEX and INTUIT), Stock Options, Performance Evaluations (Annual and

90 Day), and all other reports as requested on an as needed basis. Managed the Corporate Housing for new hires and

current employees. First point of contact for all HR needs for Management and Employees. Managed recruitment, pre

screenings, interview scheduling, reference checking and on boarding. Managed on boarding (new hire orientation) for

all new hires. Coordinated with IT and Facilities to ensure seating and IT set up was completed in a timely manner for

all new hires. Conducted all exit interviews. Processed all VISA Passport requests for traveling employees. BOD

Meeting Scheduling. Implemented a successful Payroll and TLO System through Paychex Major Market Services.

Community Interface Services – Carlsbad, CA

Payroll/Personnel Specialist (2006 to 2008)

Manage a broad range of HR functions including ADP/EZ Labor payroll administration (150+ employees), benefits,

employee Information database co-administration, personnel file management, HR policy administration, employee

screening/hiring, and analyzing compensation.

Outcomes:

• Processed all new-hire, benefits, leave, termination, and payroll paperwork, ensuring 100% compliance

with various laws and regulatory mandates and serving as primary contact person answering

management/staff with regards to above mention information.

• Created and analyzed data reports on Excel for payroll, compensation and billing purposes. Received

verbal requests to create several reports for data review on benefits, employee eligibility, hidden paycheck,

personal leave, direct/indirect hours worked and program percentages for each department.

Page 2

Experience

(continued)

Education

& Training

Melissa Gomez

• Rectified employee benefit eligibility report by identifying and refining data received and processed to

ensure accuracy and compliance of benefit descriptions for all departments.

• Successfully co-filled 20+ positions for various departments with high quality candidates. Sourced

applicants, interviewed/evaluated candidates, provided hiring support to managers and accurately processed

new hire paperwork, pre-health examination and background check paperwork.

Chateau Lake San Marcos – San Marcos, CA

Part Time Human Resources Assistant (09/2006-12/2006)

Processed new hire paperwork and data entry, employee file maintenance, ADP and EZ Labor data entry,

employee reviews, background check screening, administrated Illness Injury and Prevention Program,

updated all sold and unsold condominiums, kept minutes for Finance Committee Meetings, Board of Director

Agenda Meetings and Monthly Board of Director Meetings.

City of Carlsbad – Carlsbad, CA

Part Time Office Assistant (02/2005-05/2006 and 08/2006-12/2006)

Prepared a variety of correspondence, standard forms, charts and reports using a computer or typewriter

from written, recorded and/or oral instructions; proofread materials for correct grammar, spelling and

punctuation.

Apple One Employment: Adelphia Communications – Carlsbad, CA

Human Resources Manager (11/2003-05/2004)

Managed 3 offices with regards to employee relations, new hire processing, terminations, exit interviews, sexual

harassment and personnel evaluation training, analyzed compensation and merit increases, co-coordinated call center

department lay offs, investigated all formal complaints, recruitment, administration of background checks and

physicals including drug testing, health benefits, EEO-1 reports. Rectified workers compensation claims with the

discovery of 3 fraudulent claims, processed all personnel change forms, supervised payroll assistant, provided new hire

orientation and interpreted state and federal laws assuring compliance with company policies and procedures.

Magdalena Ecke Family YMCA – Encinitas, CA

Human Resources Assistant (03/2000-07/2000)

Assisted HR Director with new hire orientation, fingerprinting, terminations, personnel change forms, non exempt

employee file and database management, HRIS, LOA, FMLA, processed and documented all incoming applications

and resumes, answered questions regarding company policies and procedures, assisted payroll department, processed

employee evaluation forms, assisted all directors with employee relations and posted job announcements through

media resources.

North County Bank – Escondido, CA

Human Resources Secretary (04/1999-03/2000)

Assisted VP HR Manager and HR Generalist with company benefits, LOA, monthly balancing of health and dental

benefits through third party administrator, new hire orientations, I-9 compliance, processed new hire and termination

paperwork, answered department telephones, created HRIS reports for department managers, processed personnel

change forms, created database for transfer of vacation, holiday and sick accruals for acquisition to Wells Fargo Bank,

workers compensation, disability, answered general questions to employees and management regarding personnel

policies and procedures, processed,monthly reports for reviews, and anniversaries.

Educational Development Highlights: Capella University, 2005-2006; Mt. San Jacinto Jr. College, 1997-1998

Professional Development Highlights: Skill Path FMLA Seminar 2006 and SHRM HR Generalist Seminar–2006

Skills: HRMS – Advanced MS Office (Word, Excel, Access, Publisher, Outlook, PowerPoint) – Presentation - Adobe

Acrobat 7.0 Professional – Paychex Preview Online Payroll – Crystal Reports - ADP/PC for Windows Payroll – EZ

Labor – Intuit Payroll System – Windows NT/2000/XP – GroupWise. Typing speed 84 WPM.



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