Customer Service Technician

Chad Edwards

* ****** *****, **********, ** ***13 - 804-***-**** -

*******.**@*****.***

Profile:

- Over ten years of experience in library and museum archives,

customer service, and the special requirements of visitor-driven non-

profit organizations

-Excellent communication ability, interacting easily with staff,

management, and visitors.

- Extensive technical knowledge of computer office systems, hardware,

and software

Education:

Randolph-Macon College - August 1994 to May 1998

B.A. Fine Arts, Art History minor, Department of the Arts Studio Art

Awards, Merrill C. Munyan Award for Poetry, Washington Literary

Society

Work History:

Etherington Conservation Center (at Library of Virginia) - July 2004 to

August 2010

Conservation Technician: Conservation of Virginia state library

papers, books, maps, and photographs for archival storage and

exhibits, book binding; visitor tours

Henrico Recreation & Parks, Historic Preservation - May 2000 to July 2004

Conservation Technician: Museum object conservation, report writing,

creation of conservation program, library and object archiving and

storage, object accessioning, data entry, library database building

and management, maintenance of art objects and art exhibit space,

matting, framing, and labeling, art exhibit preparation and striking,

and special projects

Agecroft Hall & Gardens - August 1998 to July 2004

Conservation Technician: House museum collections conservation

including cleaning, repair, environmental monitoring, collections

storage, exhibit installation, object handling and transport,

integrated pest management, creating an artifact sensitive space through

safe materials, log and report writing, database management, and various

special projects.

Valentine Museum - January 2002 to April 2002

Conservator (Edward V. Valentine Sculpture Studio Project:

Conservators at Work): Museum object conservation, cleaning,

photography; condition report writing; and visitor tours

Maymont Foundation - September 1999 to August 2001

Conservation Technician: Museum object conservation: report writing;

collections storage consultation; exhibit installation; maintenance of

exhibit space (Dooley Mansion and Robins Nature Center house collection);

integrated pest management; cataloging; creating an artifact sensitive

environment through the use of conservation-safe materials; and various

special projects

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