Julieann C. Williams

**** *** ***** ** *******, CA 93955

831-***-****

abi3od@r.postjobfree.com

Objective: Seeking a job that will utilize experience, knowledge, and skills with the

opportunity for growth

Education History:

Heald College, Salinas, California Associate in Applied Science Degree in Medical

Assisting In Progress

Qualifications: Microsoft Word, Outlook, Excel, PowerPoint, Types 50+ WPM,

Sales/Retail experience, quick learner, multi task, well organized, works efficiently with

others, and independently

Work History:

Office Team, Monterey, California July 2010

Customer Service Support

Temporary Hire with the SMART (The Science, Mathematics and Research for

Transformation)

Provided excellent customer service to over 400 students and instructors; greeted and

checked in attendees Addressed questions and concerns; secured work area by guarding

entry to building Assisted with setting up and clean up for the event

Mir Mitchell Company, Seaside, California March 2008

July 2010

Customer Service Representative

Contractor at the DMDC (Defense Manpower Data Center) Received inbound calls from

military members, family members, contractors and civil service workers to verify eligibility

for medical/dental, base privilege benefits and military id card or CAC (common access

cards) Assisted V.O. (verifying officials) and site security managers with updates in

DEERS (Defense Enrollment Eligibility Reporting System) Maintained call logs and files;

entered data into company system

Placement Pros, Salinas, California June 2007

December 2007

Fraud/ Investigations Representative

Temporary Hire at HSBC Card Services Made outbound calls to cardholders that reported

fraud on their account to obtain the DUT (Declaration of Unauthorized Transactions) form

Conducted investigations by contacting various merchants to find out who made the

unauthorized transactions Operated company systems and software; entered data, mailed

out documents and provided courteous service at all times

JcPenney Portrait Studio, Salinas, California April 2007 July 2007

Photographer/ Sales/ Cashier

Took pictures of children, teens and families, edited, sold pictures and merchandise

Operated the touch screen cash register; handle large amounts of money, ran credit cards

and checks Maintained a clean and safe work environment; organized props and

merchandise

Black Bear Diner, Salinas, California October 2006

December 2006

Hostess

Greeted and seated customers, provided menus and drinks Operated cash register;

responsible for counting out drawer Cleared off tables, vacuumed and prepared table for

next customers Basic up keep like emptying trash and cleaning front windows

The Picture People, Salinas, California September 2006

March 2007

Photographer

Set up props and photo shot area for arriving customers Took pictures of individual and

large groups, developed film, and printed pictures Promoted special and sales; sold

pictures and frames Operated the cash register and kept up maintenance of studio

appearance

References Available Upon Request

Contact this candidate