Customer Service Manager

Phone 601-***-****

E-MAIL ********.******@*****.***

ASHLEIGH KATHLEAN IRVING

Education

August 2005-Present Florida A&M University

Tallahassee, FL

Bachelor of Science Business Education

Graduation Date: May 2011

Work experience

June 2008-June 2010

Guthrie's of Tallahassee

Tallahassee, FL

Manager

Solve customer service issues

Manage a staff of 12-15 people daily

Organize inventory, payroll and scheduling

August 2006-December 2006

Blockbuster Video

Tallahassee, FL

Manager

Managed two Customer Service Representatives daily

Inventory

Collect past due payments

June 2003-August 2003

County Circuit Clerk's Office

Natchez, MS

Summer Intern

Filed forms

Transferred documents from record books to computer

system

Observed Circuit Court trials

Extracurricular activities

National Council of Negro Women

FAMU Gospel Choir

FAMU Leadership Institute

Indiana University's Junior Executive Institute

Awards received

2005 United States Marine Corps Scholastic

Excellence Award

2005 United States Achievement Academy National

Student Council Award

2001-2005 Who's Who Among American High School

Students

Objective: To secure a challenging position that allows me to combine my

range of experience with my ability to be a compassionate, enthusiastic,

and intelligent leader who will make a positive contribution.

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