Sap Manager
Resume:
NAGENDRA ANTHATI
Ph: 314-***-****; Email: *******@*****.*** ***************@*********.***
Expertise
Over 12+years of total IT experience including 9+ years as SAP Basis Consultant.
Expertise in the areas of Installations, Upgrades, Performance tuning, Troubleshooting
and Support of SAP Applications. Having detailed knowledge in ABAP & Java Stacks, SAP
Add-on’s/Plug-in’s, EHP’s, OSS Notes, STMS/CTS, CCMS, Kernel patches,
ALE/BW/SCM/PI/GRC/SLD/JCo connections, SAP Security, etc. Experience with SAP
Landscapes including ECC 6.0, SAP Netweaver 2004/2004S, BW, SCM, PI/XI, CRM,
SRM, Solution Manager, Portal. Ability to complete tasks within timelines and excellent
communication skills.
Education and Certifications
Bachelor in Engineering (EEE), S.V. University, Tirupati, India (1996)
Experience and Skills
SAP: SAP R/3 4.0B to ECC 6.04, SCM, BW, PI, SRM, CRM, Portal, Solution
Manager, Content Server
OS: AIX, HP-UX, Sun Solaris, Linux, WindowsNT/2000/2003/2008
Languages: ABAP/4, UNIX Shell Scripting, SQL, Java, C, C++
Database DB2/zOS, UDB/AIX, SAPDB, Oracle, SQL Server
Interfaces MQ-series, EDI, Gentran, WBI, Intellicorp, GLSU Z-options, Genifax
Work Experience
Sr. SAP Basis Consultant
Deere & Co. Moline IL
Apr2008 – Present
Experience & Daily Tasks:
• Currently working as Sr. SAP Basis Consultant for Deere SAP Central Basis team.
• Providing support to SAP ECC 6.0 (10 Landscapes), XI/PI, BW, SCM, CRM, SRM,
Portal, GRC –NF-e, Solution Manager, Content Server.
• Work on daily support tickets from business on all different requests, problems,
configurations, connections etc.,
• Perform routine Systems checks.
• Perform assigned tasks for Support stacks, Database refreshes and homogeneous
copies of ABAP/Java/Dual stack systems.
• Having strong experience to analyze and troubleshoot ABAP & J2ee logs, OOM &
thread dumps to identify the possible suspects.
• Implement OSS Notes requests on all Deere landscapes.
• Perform Kernel/JVM updates, Client Export/Import/Delete as needed.
• Configure ALE/SM59-RFC/Interfaces/SLD/JCO/CIF/BW connections.
• Configure TMS, CMS & CTS+.
• Resolved many issues related to Transport requests during import.
• Manage profile parameters changes.
• Monitor Batch/Spool jobs and their performance.
• Work on issues related to ICM, Gateway, JVM, SMTP, CCMS, ATP, SMD, Willy
• Setup connection in Portal for ECC, CRM, SRM, BW.
• Support & resolve issues with IC Web Client (CRM_IC), VMC administrator, TREX
• Install/upgrade/configure/support SCM Optimizer 7.0
• Setup content repositories for archiving objects.
• Work on alerts related to NFS Shared mounts, Filesystems.
• Moving SAP Application to new hardware.
• Experience working with SOX compliance standards.
Experience with Upgrades/Stacks/EHP's:
• Currently working to Upgrade SCM 5.0 to SCM 7.0.
• Having Strong Experience to Import Support Stacks/Patches/Plug-in's to ECC 6.0
& all NetWeaver Systems.
• Using Enhancement pack installer (SAPehpi) installed EHP3/EHP4 on ECC 6.0,
NW EHP1 on BW & Portal.
• Applied Support Stacks to SAP Enterprise R/3 4.7 Release landscape which is 5
stacks behind, resetting SPDD/SPAU list was critical on these systems.
• Worked with team members to help them to resolve issues during CRM7.0/ECC
6.0 -EHP4 upgrade.
• Language installations using SMLT.
• Content Server - upgrade to 630 & apache from 1.3 to 2.0
Experience with PI 710:
• Worked with the PI team to install PI 710 and migrate from XI 4.0 to PI 710.
• Worked intensively in Installation, Configuration & Tuning of PI systems.
• Configured SLD and update its content, register Business systems
• Setup SLD, Proxy, Integration Engine connections from all ECC & NW systems in
Deere.
• Configured CTS+, SSO, Principal Propagation.
• Apply Updates to ESR, XIAF, MESSAGING, XITOOL component java patches to
improve performance of Java stack and to address business issues.
• Implemented number of OSS Notes and SAP recommended fixes to tune PI Java
stack & resolve emergency problems.
• Worked extensively with PI Business owner and Developers to help them configure
different scenarios.
• Imported SQL Server, Oracle JDBC Drivers to support interface scenarios using
this databases.
• Having detailed knowledge to use NWA, RWB, SXMB_MONI, ESR (IR),
Integration Directory, SLD, Exchange Profile, Communication Channels, Adapter
Engine, PI Adapters, SXI_CACHE, Configtool, JSPM, SAP MC Console, CTS+.
Experience with GRC NFe:
• Worked with team to Install & Configure new build NFe Landscape (SAP GRC
NW70 systems).
• Install NFe XI content in PI & Digital Signature component in GRC systems.
• Configure connections between ERP, GRC & PI.
• Worked with NF-e Business contacts to setup NFe Scenarios in PI
• Installed more than 100 NF-e related OSS Notes on R/3 systems to meet business
needs.
References:
Carol Wirth (Manager - SAP Basis Architecture at Deere & Co.)
Prasanna Kedilaya (IT Team Leader - SAP Basis Architecture at Deere & Co.)
Dan Hasken (IT Team Leader - SAP Basis Production Support at Deere & Co.)
Thierry Chenus (Sr. SAP Basis Architect at Deere & Co.)
Greg Freadhoff (SAP Basis Lead at Deere & Co.)
Lead Basis Administrator
Smurfit-Stone Container Corporation
Sep2007 – Apr2008
Worked as a Lead Basis Administrator which included installation, upgrade, system
copies, performance tuning, and monitoring of SAP infrastructure
Environment:
2 landscapes: US & Asia
Currently have ECC5 and upgrading to ECC6, BI 3.5 upgrading to BI 7.0, EP6 now and
will upgrade to EP7, cProjects, Solution Manager, Vertex, Control-M, EAI, Adobe
Document Form
Responsibities:
• Worked as a Lead Basis administration for Upgrade, Production Support and
Development of SAP Environment above.
• Performed SAP Upgrades, System Copies, User Administration, Support Stacks
(ABAP, Java), Performance Monitoring and Tuning.
• 24x7 tier 2/3 support for production systems [including on-call cell phone access]
• Capable to take on new responsibilities and technologies as needed.
• Provide guidance in Basis administration activities to less experienced Basis
Administrators
Duties & Accomplishments:
• Move transport requests for ECC, BW, cProjects, portal
• Apply OSS Notes, open OSS messages on issues, open connections to SAP.
• Add printers, troubleshoot printer issues
• Kernel updates, Database Refresh, client copies, setup ALE connections.
• Import ABAP/Java support stacks/packages on cProjects, Solution Manager
• Imported challenging bunch of OSS Notes to improve performance on cProjects
• Work closely with AIX team to move SAP application to another LPAR
• Build new Sandboxes (production copies) for upgrade.
• Configure & troubleshoot issues with SM59(R3, TCP/IP, HTTP), JCo connections
• Setup BW & R/3 connections and fix issues related to these connections.
• Configured Adobe Interactive Form in Java.
• Maintain SAP Web Portal, Java, ABAP, WebDynpro, NetWeaver, J2EE
• Netweaver J2EE/Java administration and troubleshooting
• Maintain SLD, CMS and Central monitoring
• Worked with Desktop support team to install SAPGUI710 Installation server and
SMS push to endusers
• Attend enduser issues related to SAPGUI, Bex Analyzer.
References:
Robert Palmer (Manager, Smurfit-Stone Container Corporation)
Bolen Doug (Manager, Smurfit-Stone Container Corporation)
Sr. SAP Basis Administrator
Deere & Co. Moline IL
Sep2004 – Sep2007
Worked as a Sr. SAP Basis Administrator for SAP technical architecture and supporting
infrastructure throughout the entire business application lifecycle.
Responsibities:
• Designed & Supported of SAP Infrastructure.
• Installation & Upgrade of SAP Servers and Software.
• 24 x 7 tier 2/3 support for production systems [including on-call cell phone access]
Performance Monitoring and Tuning.
• Interface to SAP on Technical Issues and Problem resolution.
• Coordination with other IPN Teams to ensure smooth operation of SAP.
Duties & Accomplishments:
• Performed daily tasks like system checks, Resolve tickets that come to our
support. mailbox, failed batch jobs, spool issues, response times.
• Production support for SAP R/3 (from 4.6C to ECC 6.0), NetWeaver 2004s
systems, SCM, BW, XI, CRM, Portal, Content Server.
• Installation of CRM, SAP ContentServer 630.
• Upgraded SAP from Enterprise 4.7 to ECC 6.0.
• Upgraded SCM4.0 to SCM5.0.
• Upgraded BW 5.0 to BW 7.0.
• Built Application Servers.
• Applied ABAP & Java Support Stacks, Update Kernel, implement OSS Notes.
• Supported, provided & resolved issues related to SAP modules like FI, SD, MM,
HR, Demand Planning, BW, CProjects, SAP Warranty.
• Configured TMS across different landscapes.
• Moved SAP Application from one system to another.
• Database Refresh from Production to Quality and Config to Sandbox periodically
(for SAP R/3, BW, SCM, CRM).
• Opened the OSS Messages, service connection to our systems for SAP,
requesting an OSS user id and password on our clients.
• SAP Security, CUA Administration, Role assignment, user trace, unlock users,
change passwords, Racfsync.
• Setup SAP R/3, BW logical source systems in BW systems.
• Configured Core Interface (CIF) in SCM/APO systems with SAP R/3, unblock
queue.
• Configured and troubleshoot issues related to liveCache.
• Configure ALE Connections between SAP Systems to distribute data across
different Landscapes.
• Configured XI-SLD, PROXY connections with R/3 & NW04s systems.
• Configured CMS to transport Directory & Repository contents for Config XI system
to Quality & Production.
• Tune Java parameters in configtool, troubleshoot issues related to XI J2EE.
• Client copy/deletes, user master exports & imports.
• Worked with DB2 team to resolve issues related DB2/zOS, UDB and SAPDB. If
needed recommend to reorg tables, create index, performance issues.
• Resolved many TMS issues, moving emergency transports.
• Resolved High CPU, File System full alerts, Mounting & Unmount file systems.
• Genifax (Omtool Product) configure in SAP for Faxing.
• Troubleshooting issues with SAP interfaces like MQ-Series, EDI, Mercator,
Gentran, GLSU, WBI.
References:
Carol Wirth (Manager - SAP Basis Architecture at Deere & Co.)
Prasanna Kedilaya (IT Team Leader - SAP Basis Architecture at Deere & Co.)
Dan Hasken (IT Team Leader - SAP Basis Production Support at Deere & Co.)
Thierry Chenus (Sr. SAP Basis Architect at Deere & Co.)
Greg Freadhoff (SAP Basis Lead at Deere & Co.)
Sr. SAP Basis Administrator
GE ERC (Re-Insurance), Kansas
Aug2003 - Sep2004
Worked as Sr. SAP Basis Administrator to install, support new SAP releases as
appropriate, configure connections to interfaces, Performance tuning, system monitoring.
Duties & Responsibilities:
• Installed SAP Enterprise 4.7, BW3.1Content, Solution Manager3.1 System in
Solaris 9 Operating System and Oracle9i Database.
• Initially for Blueprint Stage we have Installed Sandbox (Test systems), before we
move to Realization Phase, Installation of Development, QA, and Production Systems
able to up for the above SAP Systems.
• Installed and updated the SAP Systems with latest Binary (Kernel) Patches,
SPAM.
• Updated systems with latest support packages in all the systems.
• Configured System Landscape, Transport Management.
• Applied Plug-in’s PI, PI-Basis, ST-PI, STPI/A, Insurance for SAP Enterprise
systems and in BW system, SEM3.2, BW Content3.2&3.3, ST-PI, PI-Basis and also
updated systems with the respective Add-on Support Packages.
• Configured the RFC Settings to communicate each other in the Landscape. SAP
and BW integration and configured different SAP and non-SAP Source systems in BW.
• Configured WebAS620 in BW Systems to publish Reports in Web.
• Configured DBConnect to Oracle Source systems in BW.
• Configured Transport setting in BW landscape.
• Scheduled online/offline/redologs backup using Veritas NetBackup.
• Installed and integrated Tibco, LDAP, IGS, Java connector. OSS, Autosys,
saprouter with SAP systems in Landscape.
• Configured Support Desk and Issue Tracking, Implementation and Distribution,
Solution Monitoring in Solution Manager for entire landscape.
• Configured Central User Administration (CUA).
• Generated secured User Roles and Profiles in FI, BW and Solution manager.
• Daily Activities– System Monitoring, Database Monitoring, Network Monitoring etc.
• Worked with FI and BW users solved many issues related to OSS notes, and BeX
problems.
• Documented SOP’s of all the works done and update them weekly
SAP Basis Administrator
Delta Air Lines, Atlanta GA
Nov2002 – July2003
Duties & Responsibilities:
• Worked as a SAP Basis Administrator in Production Support team to maintain SAP
R/3, EBP, Solution Manager, WebAS620 and other SAP and Non-SAP Systems.
• Worked with 3rd party tools like Luminate, Peregrine Software Center, Mercury Test
Directory 7.2, Tealeaf, Jrun, Tivoli, ICLI- Interface, BugsEye.
• Provided training on Delta’s SAP EBP platform for an Out-tasking project to IBM
India. Gathered current as-is status of their Production, QA and Development
systems and documented process for Out Tasking. Assisted in smooth transition of
EBP environment responsibilities to IBM India offshore.
• Daily tasks like checking SM21, ST03, ST22, ST05, DB13, ST02, SM37, AL08,
SMGW, SM12, SM13, SM59, SM51, RZ04, RZ10 etc.,
• Monitor Tickets in Peregrine Software Center, Mercury Test Directory 7.2 and also
mails. Resolve the issues with solutions by fixing appropriate OSS note or Hot packs
• Used to provide solutions for Tickets received from FI, MM, PS, SCM, WM, and
Production areas.
• Perform Client Refresh tasks as per schedule.
• Responsibility to maintain the Requisite Catalog Server 3.0 for EBP, where Catalogs
data is Maintained in SQL Server 7.0
• Assist in the project planning of the upgrade of EBP from 2.0C to 3.5
• Assist IBM in the impact analysis of upgrading NT to Windows2003 and ITS / EBP
platform.
• Client copies, upgraded kernel, SPAM/SAINT for EBP, SAP R/3
• Applied Support Packages (Hot Packs) - Application, Basis, ABA, APPL, Plug-In
patches, DI, HR, ST-PI
• Monitoring Background jobs.
• Release the Transports which are approved from Requester / CCC to QA box and to
Production Box as per schedule.
Environment: SAP R/3 4.6C, EBP20C/3.5, DB2, ORACLE 9.2, AIX 5.1, OS/390, Win
NT/2000.
SAP Basis Administrator
Amcor Pet Packaging, Manchester MI
Sep2002-Oct2002
Duties & Responsibilities
• Worked as SAP Basis Administrator to support SAP APO 3.0 environment.
• Import support packs to development, QA, training, production APO Systems.
• Establish OSS connections; maintain CIF connections to R/3 environments.
• Create user IDs, roles, developer keys for development team.
• Apply OSS notes to resolve issues in the system implementing support packs.
• Transition knowledge to client basis team.
• Performance tuning, schedule standard basis jobs.
SAP Basis Administrator
Teksoft Ltd, India
Jan00 – Aug02
Worked as SAP Basis Administrator for our SAP client Exide Inc.,
Duties & Responsibilities
• Installation, Set up, Security administration and General basis Administration.
• Analyzed scope of implementation, Modules, Hardware, Users, Landscape, Backup
strategy, Memory Workload analysis, load balancing, software requirement, number of
instances, distribution of components.
• Installation, configuration of 4.0B.
• Post installation activities, Client copy, imported profiles into R/3, tuning memory
parameters.
• System monitoring tuning and troubleshooting. SM04, ST06, ST03, AL08, ST22, ST05
• Database Monitoring and problem solving DB02, ST04, DB12, Sql-trace, update
monitoring
• Update SPAM, Add-on and plug in (SAINT), Client copies
• Configured TMS across different SAP Landscape and troubleshooting.
• Database Extents and data files management using SAPDBA
• Set up logical system, configure ALE connections
• Completed Security Configuration: - User Profiles & Authorization.
• Applied APPL (Hot packs) and plug in’s.
• Set up spool and printer configuration, troubleshoot printer issues
• Released transports using transaction codes (SE01, SE03, SE09) and (SE10) for
users.
• Performed transports using STMS as well as ‘tp’ command on the OS level.
• Downloaded transports from SAPSERVx and transported them into the system
• Profile maintenance using RZ10 / RZ11, System log analysis using SM21
• Installed SAPGUI and GUI patches via a MS-DOS batch file, Resolving Security
Issues Using PFCG and User Management.
• Fine tuning of database, R/3, OS using profile parameters.
• Job Scheduling, monitoring and trouble shooting.
UNIX administrator and Database Administrator
South Asian Computers Limited, India
Jan ’97 – Dec ‘99
Duties & Responsibilities:
• UNIX administrator on Solaris 2.5 and shell scripting.
• Base installation on 3rd party tools like: Netscape, apache, mail server.
• Oracle 7.3.2 installation, data file configuration and tuning. Creation of new database
and migration from development system to production.
• Installation, Upgrade of Software, Hardware and Maintenance of Network, Application
Servers and Workstations at Corporate Office and Branches.
• Worked with OS Level Backup, Database tables and Archive files Backup (online and
offline).
• Oversaw administration of Windows NT, Red Hat Linux 5.2, Sun Solaris 2.5, UNIX &
NT, DHCP, DNS, NFS, SAMBA, Proxy and mail Servers.
• The entire Network configured under TCP/IP protocol along with Remote Access
Services for login into Corporate Network to access SAP, Oracle, UNIX and Mail
Servers.
• Responsibility includes co-ordination and expert advice to overseas and local
branches on server and workstation configuration, network planning, implementation
and troubleshooting.
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