Administrative Assistant Manager

Jennifer Howell

****-* ******* **.

Home 614-***-****

Columbus, Ohio 43232

********@*****.***

Summary of Qualifications

> More than 20 years experience determining eligibility for employment

and various programs:

> Recruited and interviewed potential employees with disabilities for

VGS cleaning contracts to ensure maintain the 75% to 82% disabled

ratio needed to meet CARF requirements.

> Workforce Investment Act (Dislocated Worker and Adult/COWIC)

> Title V (Senior Community Employment Services Program)

> ADCR & ADCU, Food Stamps (Non-PA & PA), Straight Medicaid

Computer Skills

. Microsoft Office Word, Access, Excel, Quatro Pro word and spread

sheet, Visio

. SCOTI: input all information into system e.g. enrollments, retention,

case notes

. Entered data based on intake into the CRISE-system

Knowledge of State and Federal regulations: ODJFS, OBES and ODHS (ODJFS

predecessors)

. Ohio Department of Job and Family Services: Claims Examiner 2 and

upgraded to Claims Examiner 4

. Ohio Bureau of Employment Services: WIN section as a Contract

Expeditor, and ODHS as a IMW3

Additional Clerical Skills

. Typing, alpha and numeric filing, sorting, calculator, fax copier and

scanner

Occupational History

Vocational Guidance Services

2008 to 9/2010

Administrative Assistant

. Contacted potential applicants concerning program recruitment

. Scheduled and interviewed potential applicants to determine

eligibility and employability

. Obtained all documents needed to complete a back ground check and to

meet VGS' employment requirement and completed back ground checks and

hire packets for all new employees

. Provided new employee's with a brief over view of the Employee

Handbook, e.g. dress code, attendance, vacation and sick leave pay,

time keeping, etc.

. Assisted Area Managers with assigning the new employee's work site and

schedule

Maintenance

. Created and maintained payroll sheet in the shared drive -- entering

employee's hours and forward it to Corp. HR

. Created and maintained two separate filing systems for the active

files and separated

. Created a employee telephone log, interoffice status change sheet

. Reviewed and checked evaluations prior to submitting completed

evaluations to Corporate

. Completed 101's reporting changes in employee status, e.g.

resignation, on administrative leave without pay, promotion, address

change, etc.

Miscellaneous

. Completed and turned in bi-monthly Travel expense reimbursement

request forms to Corporate for the General Manager & Area Managers

. Completed and turned in the monthly Visa billing with the attached

receipts

. Ordered supplies

Mature Services, Inc.

2006 to 2008

Program Assistant, Senior Employment Center

Recruitment

. Contacted potential customers via telephone, interviewed applicants to

ascertain program eligibility and suitability

. Provided potential customers with a brief description of program

services as well as informing them of their rights and

responsibilities

. Assisted potential customers with the application process

. Obtained all documents needed to determine eligibility and to meet

WIA/COWIC compliance

. Issued approval or denial letters

. Created tracking system in Access to track all customers from date of

application to exiting the program

. Maintained complete and accurate records in SCOTI, State of Ohio's

statewide job matching system

. Maintained complete and accurate on going case files (hard copy)

Miscellaneous

. Ordered supplies

. Completed monthly reports including billing to Corporate office in

Akron - enrollment, placement, and retention

. Assisted trainers with Pre and Post Word and Excel test, Individual

Employment Plan, creating Resumes for participants, assisting

participants with job search

Senior Employment Center (SEC)

2006

Project Coordinator Aide / Title V Program

. Recruited nonprofit agencies to become Host Agencies for participants

. Interviewed and completed the application process to determine

eligibility and need

. Recruited local radio stations to do public service announcements,

partnered with Springfield Catholic Services to insert SEC fliers in

the seniors monthly food box as a means to recruit potential

participants

Ohio Department of Job and Family Services

2004 to 2005

Claims Examiner 4: Claims Department

. Worked telephone lines answering questions about UI benefits claims

. Determined eligibility for UI Interstate claims

. Entered claims into the system

. Issued notices - approval, denial

Ohio Department of Job and Family Services

2001 to 2004

Claims Examiner 2: Benefit Data Control Department

. Prepared mail for scanning

. Scanned UI cards and mail

. Entered corrections into the system

. 235 report - corrected data in system based on information provided in

the employers quarterly report

A-Plus - Ohio Department of Job and Family Services

2000 to 2001

Secretary I

. Maintained and updated employee evaluations monthly report

. Maintained and updated tracking report for monthly movement (employee

- retirement, upgrade, lateral changes, etc. and open positions)

within management

. Ordered supplies

. General office work; filing, copying, faxing, etc.

EDUCATION

Edison State College Piqua, OH Professional Development Courses

Urbana High School, Urbana, OH Graduate

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