Customer Service Sales
Resume:
Kee'ana J. Barber
Carpentersville, IL 60110
abi3kr@r.postjobfree.com
Objective: A full-time position that will utilize my previous experience
and will also allow me to further develop my professional skills.
HIGHLIGHTS OF QUALIFICATIONS
. Nine years of customer service experience
. Ability to evaluate and resolve problems quickly
. Well organized, creative, detail oriented, and the ability to multi-
task
. efficiently and complete assigned projects in a timely manner
. MS Word, Power Point, Excel, and Outlook proficiency
EDUCATION
Hoffman Estates High School, Hoffman Estates, IL
Aug 2000-Jan 2004
. High School Diploma
. Early Graduate
Illinois State University, Normal, IL
Aug2004-Jan 2008
. Major: Marketing
Harper Community College, Palatine, IL Aug
2009-Current
. Major: English/Communications
WORK EXPERIENCE
US Bank-Personal Banker
Mar 2010-Current
400 S Randall Rd, Algonquin, IL 60102
. Accountable for sales and service activities for in-store branch
locations
. Proactively seeks new customers through in-store marketing and in-
aisle prospecting
. Opens accounts, handles teller transactions, sells/cross-sells bank
products and services,
and resolves complex customer service issues
Express Wireless:
Agent for T-Mobile- Sales Rep
May 2009-Dec 2009
2685 Mannheim Rd, Des Plaines, IL 60018
. Sold all products or services for the company
. Handled all administrative aspects of the sale including: completing
customer contracts and warranties, pulling products from inventory,
accepting customer payments and filing the completed orders
. Maintained strong knowledge of all Company as well as competitors
products, accessories, pricing plans, promotions, and service features
. Provided excellent customer service
. Acting Manager when Store Manager out of office
ATT Mobility-Retail Sales Consultant
Nov 2006-Mar 2009
305 N Veterans Parkway, Bloomington, IL 61704
. Met or exceeded sales quota every month
. Sold all products or services for the company
. Handled all administrative aspects of the sale including: completing
customer contracts and warranties, pulling products from inventory,
accepting customer payments and filing the completed orders
. Maintained strong knowledge of all Company as well as competitors
products, accessories, pricing plans, promotions, and service features
. Provided excellent customer service
. Recommended for Management position
National City Bank-Teller
Nov 2004-Nov 2006
1332 E Empire, Bloomington, IL 61701
. Processed monetary transactions for customers
. Maintained a cash drawer and responsible
for large amounts of currency daily
. Provided outstanding customer service
REFERENCES
. Available upon request
Contact this candidate