Ryan McBride

***** ******** **** • Overland Park, KS 66221 • abi3kp@r.postjobfree.com • 913-***-****

VALUE TO AN ORGANIZATION

Detail-oriented professional with diversified experience in Business and Financial Analysis,

Customer Service, Vendor Management and Sales. Strong experience in process improvement,

financial analysis & reporting and budget preparation. Effective communicator and problem-

solver. Strong PC skills, excellent multi-tasking and operational aptitudes and an ability to

influence decision-makers.

TECHNICAL PROFILE

Skill Years Exp. Proficiency Last used

Customer Service 15 years Heavy Current

Business/Financial Analysis 10 years Heavy Current

Vendor Management 6 years Heavy Current

Testing 3 years Medium Current

Use Cases 3 Years Medium Current

PROFESSIONAL EXPERIENCE

SIERRA WIRELESS/MARKETSOURCE – Alpharetta, GA 2010 – Present

District Sales Manager – Kansas City & St. Louis

• Proactively engage, educate, train, and mentor retail sales personnel and potential

customers in the introduction, utilization, and purchase of Sierra Wireless AirCard products

at Sprint, AT&T, Best Buy and Clear corporate store locations.

• Support Sierra Wireless with product launches, product training, technical support and

onsite or remote assistance to its clients.

• Maintain excellent relationships with the wireless carrier-branded retail store managers and

personnel to keep Sierra Wireless’ presence and focus high at the store level, while also

ensuring the best possible placement of Sierra Wireless products and displays within the

retail store.

CENTURYLINK – New Century, KS

2009 – 2010

Coordinator - Vendor Management

• Managed all operational aspects of product implementation and expansion to new markets

for the continual enhancement of CenturyLink’s long distance products & services.

• Analyzed operational reports, financial data, and contracts to help make management

decisions to maximize the efficiency and profitability of long distance products & services.

• Liaison between vendors and company personnel regarding long distance products and

services, including contract proposals and performance.

…Continued…

RYAN MCBRIDE

SPRINT NEXTEL – Overland Park, KS

1996 – 2002, 2005 – 2009

Business Analyst (2006 to 2009)

Served in a Lean Six Sigma environment as a senior member of the 911 network build team for

VOIP telephone service sold by national cable operators.

• Received exceptional feedback from senior management and received numerous

commendations for thoroughness of work including:

o Accepted an interim supervisor role for two teams over two months.

o Tested a code migration in production that impacted 100% of our customer data.

o Trained five new employees when there was no formal training process.

• Contributed to a $600,000 monthly savings by changing vendor providers for operator

service/directory assistance and toll free traffic with no impact to live customers.

• Documented enhancement requests to vendor for an internal project tracking application.

Once implemented, trained department of 45 employees on the changes.

Collaborated with internal Sprint teams as well as local 911 providers to plan, create,

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execute and troubleshoot 911 testing prior to market launch.

Interacted daily with local carriers to document, analyze and test customer location

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information.

Asset Protection Analyst (2005 to 2006)

Asset Protection Billing Analyst for armored car and Sprint Nextel facility security forces.

Managed the monthly invoices for 10 vendors to ensure proper reimbursement for services

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provided to Sprint Nextel.

Assisted with $30,000,000 budget preparation for fiscal year 2006.

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Audited invoices for accuracy and communicated directly with vendors on any

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issues/questions found during the review.

Financial Analyst (1996 to 2002)

Responsible for monthly invoicing cycles for the Sprint PCS customer base.

Created processes ranging from invoice verification procedures to print/mail options to

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requirements definition for a new billing system, all with no disruption to current customers.

Supported 20 monthly invoice cycles that grew from zero customers to over 20,000,000.

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Represented invoicing team on a project to create a new in-house billing system. Provided

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requirements definitions essential for the new system.

Participated in a redesign of the Sprint PCS invoice, ensuring that the current system could

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support the new layout.

VARSITY GOLD – Olathe, KS

2004 - 2005

Fundraising Consultant/Account Manager

Raised over $250,000 for local high schools and community groups via fundraisers.

Managed assigned territory to support current accounts and solicit new business. Worked

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with high school athletic programs as well as other community organizations.

Organized fundraiser from beginning to completion: kick-off presentation to

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athletes/students and the reconciliation of proceeds after sale.

…Continued…

RYAN MCBRIDE

Designed and proofed text and graphic images on products prior to their production.

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Prospected area merchants for discounts to be used on the products.

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Managed relationships with schools and merchants to ensure success of current fundraiser

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while also building groundwork for future contracts as well as referrals.

OVERLAND SOLUTIONS, INC. – Overland Park, KS

2003

Revenue Accounting and Credit/Collections Manager

Managed a team of four, responsible for 5,000 accounts with over $60,000,000 in sales.

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Led team’s collections activity on current and past due accounts, including the placement

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of accounts with a collection agency.

Researched a new collections management software system and selected a vendor that

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represented a 67% savings over the amount budgeted for the project.

EDUCATION

Emporia State University – Emporia, KS

Bachelor of Science in Business Management

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